Job Req Number: 113363

Time Type: Full Time

Responsible for working with customers to fulfil their orders and shipments arrangement.Investigate customers complaints and stock discrepancies etc.
Liaise closely with the Operations Team to ensure prompt and accurate order processing and outgoing order/shipments.
Responsible for all Shipping Documentation and Permit Declaration.
Ensuring minimum response time to customer's queries or complaints.
Ensuring efficient and timely order processing and billing information, to assist in the month end closing for invoicing and accrual.
Work closely with Warehouse Operations to ensure timely and accurate movements of inventory.
Manage Customer Inventory system (if any), and internal Warehouse Management System.
Provide Daily, Weekly & Monthly CS related Report.
Making sure that workplace safety rules & DSV Policy are being followed
Understand department process flow, constantly looking for areas of improved efficiency
Ensure all customers standard operating procedures are followed and updated.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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