Job Summary

Lead daily café operations to deliver exceptional guestexperiences and operational excellence. Manage and develop a high-performingteam, optimize workflows, maintain premium inventory standards, and upholdhealth and safety compliance in a premium café environment.

Responsibilities

Direct daily café operations to ensure seamless workflow, operational efficiency, and adherence to quality standards
Maintain a clean, sophisticated, and welcoming environment that meets health, safety, and sanitation regulations
Support marketing initiatives and brand promotions to enhance customer engagement
Identify and resolve operational challenges to improve business performance and implement effective procedures
Execute senior management directives accurately and independently, managing operations autonomously when required
Recruit, mentor, and inspire a team of hospitality professionals to achieve high performance
Foster a culture of excellence, accountability, and continuous service improvement
Design strategic staff schedules to optimize service flow and labor efficiency
Conduct structured performance evaluations and provide ongoing professional development opportunities
Lead by example to maintain composure and polished service delivery under pressure
Deliver personalized, memorable service by anticipating guest needs with attentiveness and discretion
Address guest feedback and beverage concerns professionally and promptly
Build strong relationships with clientele and the local community to enhance brand loyalty
Collaborate with the broader restaurant team to maintain elevated service standards
Maintain meticulous inventory control and source premium products to uphold quality
Develop and sustain strong relationships with trusted suppliers
Monitor product quality consistently to ensure the highest standards are met

Required competencies and certifications

Food Safety Certification (mandatory)

Preferred competencies and qualifications

Minimum 3 years leadership experience within a premium café or F&B establishment
Advanced barista expertise with strong technical proficiency in specialty coffee
Proven ability to manage budgets, drive revenue growth, and control operational costs
Demonstrated leadership, organizational, and problem-solving skills
Skilled in calibration, quality control, and maintaining beverage consistency
Excellent bilingual communication and presentation skills
Highly organized, self-motivated, and capable of working independently
Flexibility to work evenings, weekends, and holidays

Other Information

Candidates must be Singaporeans or Permanent Residents only

Assistant Cafe Manager