Overview

The job holder is responsible to provide operational and administrative support to Senior Nursing Officers / Nursing Officers and Ops & Admin Manager in NUH Operating Theatre.

Key Responsibilities

Billing and charging matters

Verify daily surgical charges promptly to ensure accuracy and proper interfacing with the billing system
Follow up with vendors, nurses, clinicians, and other stakeholders on charging issues
Liaise with patients or the business office on billing matters
Maintain charge forms and charge codes in corporate system

Procurement and management of OT supplies and equipment

Assist with procurement of CAPEX and OPEX items, including OT supplies, equipment, and services
Manage the end-to-end procurement process, including obtaining quotations, raising purchase requests, arranging deliveries, and processing invoices and delivery orders
Collaborate with MMD and vendors on inventory management for stock and non-stock items
Monitor consumption rates, contract balances, and coordinate projections, top-ups, or purchase order extensions
Support tracking of CAPEX and OPEX utilisation within the assigned area
Requisite, control and maintain utilisation of office supplies in the assigned area

Other administrative matters pertaining to the OT

Support nursing staff with daily staff roster and prepare final OT lists for the Nurse Manager-in-charge
Assist in addressing patient feedback where required
Manage locker assignments and reset unused lockers in staff changing rooms
Compile statistics and reports for cost containment and process improvement initiatives
Conduct monthly inventory checks of OT supplies (e.g. gowns, head covers, footwear, stationery, and pantry items).
Perform any other duties as assigned by the Reporting Officer

Key Requirements

Diploma from a recognised institution
At least two years of relevant administrative or clerical experience, preferably in the healthcare sector
Good interpersonal and communication skills
Proficient in Microsoft Office applications
Proactive, self-motivated, and possesses a positive can-do attitude
Results-driven with a strong sense of accountability
Highly adaptable, with the ability to perform effectively in dynamic and fast-paced team environments
Able to multitask, work independently, and collaborate effectively as part of a team
Service-oriented and customer-focused
Demonstrates sound decision-making ability

Associate Executive, Specialised Support Services