Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. We provide process solutions for flow, level, pressure, analytics, temperature, recording and digital communications, optimizing processes in terms of economic efficiency, safety & environmental impact.

Our customers come from various industries, including chemical, food & beverage, life sciences, power & energy, mining, minerals & metals, oil & gas, and water & wastewater. Although we employed over 17,000 individuals worldwide, we remain a family-owned company and family-owned companies are different. We believe that competent and motivated employees are the crucial factor for future success.

Become part of our team and write the next chapter in this success story with a career at Endress+Hauser, Driving Progress Together.

Key Responsibility

The Project Proposal Engineer plays a pivotal role in achieving project objectives within defined time and cost frameworks while ensuring full delivery scope and quality. This position involves a combination of technical expertise, project management, and customer-focused activities to support and drive sales. As a crucial link between the technical and commercial aspects of projects, the Project Proposal Engineer ensures customer satisfaction and successful handover to the Project Execution team.

This role will be based in Singapore, is part of the Sales Department ( Internal Sales Team ), responsible for the Water/Wastewater Industry and reports to the Customer Experience Manager (CXM).

The main tasks and responsibilities are:

Collaborative Sales Approach

Partner closely with all stakeholders to serve customers effectively and meet team sales targets.
Respond promptly to customer inquiries via phone, email, or other communication channels.
Build and maintain long-term relationships with customers.
Promote Digital Sales business

Proposal & Quotation Preparation

Analyze requests for proposals to understand project scope, technical requirements, and customer expectations.
Identify potential risks and propose mitigation strategies in proposals.
Ensure proposals adhere to industry standards and compliance regulations.
Utilize CEP and SAP systems to prepare accurate costings, quotations, and proposals for E+H products, services, and third-party packages.

Customer Engagement and Technical Assistance

Summarize customer specifications and create a Deviation/Clarification list.
Participate in technical clarification meetings with customers, clarifying E+H proposed deviations.
Handle inquiries via various communication channels, provide technical assistance and advice, follow up on quotations, negotiate terms, close orders, and maintain customer relationships.
Terms and Conditions (T&C) review and negotiation.

Cross-Department Coordination

Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations and proposals.

Order Processing and Verification

Verify and acknowledge customer Purchase Orders, prepare checklist and hold internal kickoff meeting to facilitate the handover to project execution team

Customer Service and Problem Resolution

Deliver exceptional customer service, build strong relationships, resolve problems, and address complaints effectively.

Additional Responsibilities

Perform any other tasks required by the Company to support its business strategy.

Key Requirements

Diploma or Degree in Electrical, Control, Mechanical Engineering, or a related discipline
Minimum of 3 years relevant experience in Instrumentation and Automation/Control Engineering
Strong technical expertise in applicable engineering domains
Prior experience project proposal for Water Wastewater industry
Proven ability to prepare and manage project proposal
SAP/ Salesforce Lightning System knowledge (Would be an advantage)
Solid project management skills (PMP certification is an added advantage)
Excellent written and verbal communication skills

Key Competencies

Proactive, energetic, and customer-focused mindset
Highly detail-oriented with a structured and organized approach
Strong team player with the ability to collaborate across functions
Self-motivated and able to work independently with minimal supervision
Strong analytical thinking, problem-solving, and decision-making abilities
Committed to delivering high-quality work and customer satisfaction
Capable of managing multiple priorities and tasks effectively in a fast-paced environment

Please note: Not open to recruitment agency - Direct Hiring only