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Must-Have Requirements . . . . . . . . .

Extensive IT Service Delivery experience, with strong focus on EUC / Field Services
Proven experience as a Service Delivery Manager or equivalent role in ASPAC region
Strong customer relationship management experience with enterprise clients
Hands-on experience managing multi-country teams in a matrix environment
Solid understanding of ITIL / Service Management frameworks
Demonstrated experience in vendor management and

Service Delivery Manager