Responsibilities

Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation
Assist in system changes, user acceptance testing (UAT), and minor enhancements
Support user access management, system setup, and basic configurations
Perform data extraction, report generation, and basic analysis to support operational needs
Work closely with clinicians and users to resolve system and workflow-related issues
Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups
Support system implementation, upgrades, and integration activities
Assist in procurement, asset tracking, and basic administrative tasks
Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions
Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation

Requirements:

Degree in IT, Healthcare, or related discipline, with 2 to 4 years of experience in IT support, application support, or similar roles
Exposure to application/system support, including troubleshooting, user support, or ticket handling
Experience in healthcare or clinical systems is an advantage but not required
Basic knowledge of IT systems, networks, or system integrations
Familiar with Excel and data reporting exposure to reporting or analysis is a plus
Experience in procurement, administrative support, or operations coordination is advantageous
Strong problem-solving, organisational, and communication skills, with the ability to support non-technical users
Able to multitask, work independently, and adapt in a fast-paced environment

To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY

To learn more about this opportunity, please contact Yingying at [HIDDEN TEXT]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Application Support Executive (Healthcare Systems)