This role would drive Architecture, Engineering & Technical Delivery for modern platforms built around microservices and micro frontend platforms. The role combines architecture leadership, delivery ownership, and hands-on engineering while enabling AI-driven innovation.

Prudential Bermuda Operates Under Two Class E Licenses

Reinsurance license

- focused on central risk management, inward reinsurance (internal & external), and capital optimization.

Direct insurance license

- focused on HNW life insurance solutions.

We seek an experienced IT leader based in Singapore to establish, lead and govern the IT function for the Direct insurance entity.

Key Accountabilities

IT Service Delivery & Operations (40%)

Own end-to-end technical delivery across sprints, releases, and UAT
Design scalable microservices using Spring Boot and Java
Support micro frontend architecture using ReactJS
Plan and manage production releases and deployment strategies
Guide development teams and define coding standards
Collaborate with business stakeholders to translate requirements into technical outcomes

Business Partnership (25%)

Partner with Prudential Bermuda leadership as the, shaping and translating business vision and requirements into delivery while aligning with overall Local & Group architecture guidelines/principles.

Compliance & Standards (20%)

Follow all IT frameworks, processes and operating controls aligned with business objectives, global technology standards and regulatory requirements, ensuring clear accountability for compliance, audit readiness and information security outcomes at the local business unit level.

Financial Management (10%)

Ensuring robust governance and effective procedures are in place to set, manage and optimise the budget within approved levels, balancing service resilience, regulatory commitments and strategic investment priorities.

Team Management (5%)

Build, lead and develop a high-performing IT team and vendor ecosystem, setting direction, standards and culture to support Prudential Bermuda's staff across Bermuda, Singapore and Hong Kong with consistent, service-oriented delivery.

Performance measures

Adherence to milestone plan & assure reliable delivery of IT services to the LBU (measured via operational KPIs e.g. service level agreement standards business user satisfaction scores)
Monitor related local IT infrastructure and applications
Provide governance and oversight of incident, problem, and change management processes (measured via Incident resolution times and first-call resolution rates)
Direct engagement with regional shared services to secure specialised support
Hold local vendors and service providers accountable for performance and delivery
Serve as the primary IT interface to BU leadership
Sponsor the translation of business requirements into technology solutions
Champion local business process improvement initiatives enabled by technology
Ensure business users are enabled through appropriate training and support on technology solutions
Provide oversight for local projects
Adopt and enforce global/regional technology standards
Assure local compliance with policies and controls
Ensure execution of cybersecurity measures
Ensure documentation and procedures are maintained and audit-ready
Own and manage local IT budget within the approved annual budget
Provide governance-level tracking and reporting of local IT expenditures
Drive optimisation of local technology costs
Build and lead, the Prudential Bermuda team across Bermuda, Hong Kong and Singapore
Build organisational capability by developing team skills and depth
Foster & embed a service-oriented culture

Requirements

Bachelor's degree in Information Technology, Computer Science or a related discipline with minimum 6-7 years of experience within Life Insurance industry
Fluency in English with demonstrated ability to engage and influence senior executives, regulators, and global technology stakeholders across multiple geographies. Willingness and flexibility to travel to support leadership engagement and delivery oversight.

Technology Engineering, Architecture & Cloud Expertise

Significant experience leading enterprise architecture, solution design and systems integration for complex insurance ecosystems. Strong architectural judgement spanning policy administration systems, digital channels, data platforms, workflow engines, and emerging technologies. Deep experience with cloud platforms-particularly Microsoft Azure-and hybrid operating models. Prior hands-on experience in Prudential Systems like Life/Asia implementation is desirable

Experience Preferred

Previous experience with Prudential systems like PruJourney, IBM Content Manager, IBM BAW/Workflow, etc., is preferred

Operational Excellence & Service Leadership

Strong background in IT service delivery, operations and governance, including incident, problem and change management across large, distributed environments. Demonstrated capability to improve service resilience, reduce operational risk, uplift SLA performance, and manage large-scale vendor and outsourcing partnerships.

Data, Analytics & Digital Enablement

Advanced expertise in leveraging data platforms, analytics and AI-enabled solutions to drive operational efficiency, customer experience improvement, and management decision support. Proven ability to translate data insights into measurable business outcomes.

Stakeholder & Leadership Capability

Demonstrated success as a senior technology leader partnering closely with CEOs, business executives and regional/global technology teams. Strong people leadership capability with experience building, leading, and developing high‑performing, multicultural teams and ecosystems of strategic technology partners. Recognised for integrity, execution excellence, collaboration, and customer‑centric leadership.

Technical Skills

Java (11+), Spring Boot, Python
Microservices architecture and API design
ReactJS and Micro Frontends
OOP principles and design patterns (Factory, Strategy, Saga)
Cosmos DB / NoSQL exposure
Cloud (Azure), AKS, Docker, CI/CD

Testing & Quality

Unit Testing (JUnit, Mockito)
Test Driven Development (TDD)
Behaviour Driven Development (BDD - Cucumber)
High test coverage and automated pipelines

Modern Java Skills

Java 11+ features
Lambda expressions and functional programming
Streams API (map, filter, reduce)
Optional API

Any Azure related certifications will be an advantage

Lead, Tech Delivery