A leading independent ad-tech platform empowering marketers to create, deliver, measure, and optimize advertising experiences people genuinely enjoy are looking for their next hire in Singapore.

As an Associate Client Success Manager, you'll be at the heart of the client relationships. You'll ensure advertisers and agencies get the most value out of our solutions through thoughtful service, problem-solving, and strong partnership. Working closely with internal teams, you'll support seamless campaign execution, elevate the client experience, and contribute to long-term success.

This role is perfect for someone who enjoys working with clients, has a sharp eye for detail, and takes pride in delivering work that builds trust.

PRIMARY RESPONSIBILITIES

Act as a key point of contact for assigned clients, ensuring timely communication and resolution of requests
Support onboarding by guiding clients through setup, adoption, and best practices
Monitor client health and proactively identify potential risks or opportunities
Operational Coordination
Partner with cross-functional teams to ensure flawless execution of client needs
Track deliverables, timelines, and SLAs to uphold service excellence
Maintain accurate documentation and client records across internal systems
Performance & Feedback
Gather and summarise client feedback to drive internal improvements

REQUIRED SKILLS & EXPERIENCE

* 2+ years in a client-facing role within ad tech, digital media, or programmatic advertising

* Familiarity with DSPs (e.g., DV360, The Trade Desk), ad servers, and analytics tools

* Experience supporting campaign launches, creative trafficking, and troubleshooting delivery issues

* Ability to interpret performance data and turn it into clear, client-friendly insights

* Strong proficiency with Excel/Google Sheets

* Excellent communication skills and a proactive, solutions-focused approach

* Ability to manage multiple accounts and campaigns with strong attention to detail

EA License No.: R1326872

Agency License No.: 11C4388

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

Programmatic Account Manager