Be part of a dynamic MNC
5 days work week
Attractive Benefits

The Customer Support Executive (Business Operations Support) mainly be in charge of overseeing day-to-day functional activities, technical support, and logistical processes to ensure efficiency and productivity.

Main responsibilities:-

Oversee day-to-day operational support activities to ensure smooth business operations
To support and monitor orders till shipment including coordination with manufacturing facilities, suppliers and freight forwarder.
Liaise with factories/suppliers and freight forwarder on schedules and update customers
Coordinate logistics and other matters with factories in Europe/Italy and third-party suppliers which include warehouse management and deliveries
Follow-up with suppliers and contractors to ensure timely delivery of goods and services
Ensure SOPs and engagement standards are followed
Responsible for documents administration including DO, PO & Invoice
Maintain and ensure accurate data entries in MYOB
Inventory tracking, replenishment and stock coordination
Prepare COO /COQ / COC for customers
Maintain proper filing of sales and operational documents
Report generation weekly/monthly and administration support to the General Manager
Perform any ad-hoc duties as and when required

Requirements

Minimum 3 years of relevant working experience in operations support preferably in the Electrical sector (strong knowledge of electrical components)
Minimum Diploma
Proficient in Microsoft Excel & reporting tools (pivot tables, formulas, data analysis)
Proactive and able to response quickly to operational needs
Able to work independently and also as a team
Detail-oriented & excellent communication skills

Working location: North area

R24119740

Sales Support Executive (Business Operations Support)