Job Summary:

The Assistant Manager is responsible for all technical related matters,not limited to identifying and assessing technical training needs, creatingtailored training plans, and implementing various technical training methods toenhance staffs skills and performance

Key Responsibilities

Ensuring all services and repairs comply with manufactures guidelines and protocols
Investigating and respond to customers feedback to team
Ability to analyze and diagnose detective parts or components and provide effective solutions to HODs or customers
Support HODs in addressing customer questions and complaints in relation to the our products, e.g ICE truck & bus and High Voltage vehicles
Provide HODs support for special tools and workshop equipment
Perform fault finding, diagnosis and repair (e.g. all ICE engine, turbo charger system, CAN bus)
Perform fault finding, diagnosis and repair (e.g. all EV system, Battery Management System, CAN bus)
Submit technical report
Support workshop in repair and servicing when need arises from time to time
Advise and perform in-depth and comprehensive trouble shooting in technical problem with using diagnostic tools, raised by team and perform hands-on repair to the vehicle/components if needed
Participate in every PTOs/LTA schedule meeting for all technical matter
Work with HODs, evaluating individual performance to ensure training is meeting biz needs and improving performance
Identify training needs by consulting HODs & plan in-house training program, external courses for them
Developing & delivering training needs that meet future biz objectives
Meet training needs for company In-house training plan on EV upskilling skills for staff
Ensure training KPI on mandatory Technical e-Learning 100% is achievable (MAN)
Ensure training performance bonus target is 100% is achievable (MAN)

Please submit resumes to [HIDDEN TEXT] with the following details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Technical Trainer(Public Transport, Jurong)