A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti's proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

Position Overview

The System Engineer is responsible for end-to-end system-level quality, integrating cross-functional components, and ensuring efficient issue resolution and continuous system improvement. This role bridges triage, development, and validation, evolving from issue handling to system ownership and optimization.

Role Responsibilities

System-Level Ownership

Own system behavior across modules (perception, planning, control, etc.)
Understand and manage cross-component dependencies and interfaces

Advanced Triage & Root Cause Analysis

Lead complex issue investigations beyond surface-level triage
Drive root cause analysis across software, data, and system interactions
Ensure high-quality and timely resolution of critical issues

Cross-Functional Coordination

Act as the central point between engineering, testing, and operations teams
Align priorities and drive resolution across multiple stakeholders

System Quality & Process Improvement

Identify systemic issues and recurring patterns
Improve triage workflows, feedback loops, and system robustness
Propose and implement scalable solutions (not just case-by-case fixes)

Data-Driven Decision Making

Use logs, metrics, and field data to diagnose issues and guide improvements
Define KPIs for system performance and triage efficiency

Technical Leadership (Emerging)

Influence system design decisions based on real-world issues
Contribute to architecture discussions and quality strategy

Required Experience

Strong system thinking and ability to understand complex, integrated systems
Experience in debugging, triage, or system integration (AV or similar complex systems preferred)
Ability to work across teams and drive alignment
Strong analytical and problem-solving skills
Familiarity with logs analysis, data pipelines, and debugging tools

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

Senior System Quality Engineer (System)