This role exists to help Enterprise organisations in Malaysia accelerate their experience management maturity and close critical customer and employee experience gaps. By leveraging Qualtrics industry-leading, ready-to-deploy Experience Management (XM) SaaS platform, this position partners directly with Enterprise customers to turn experience data into measurable business outcomes.

You will play a pivotal role in expanding Qualtrics footprint in Malaysia by guiding customers through strategy, adoption, and value realisation-working closely with both client stakeholders and internal teams. Success in this role requires strong business acumen and proven experience selling extensively in the Malay market, with Bahasa language skills desirable but not mandatory.

How You'll Find Success

Proven ability to sell SaaS solutions to senior decision-makers within large enterprise organizations.
Extensive experience engaging the Malay market and strong understanding of Malaysian enterprise landscape.
Skilled at acquiring new clients, negotiating complex deals, and closing with executive stakeholders.
Strong relationship builder who establishes trust and credibility with senior leaders.
Resilient and competitive with a demonstrated work ethic, comfortable with cold calling and prospecting.
Proficient in Salesforce.com and disciplined in managing the sales process.
Experience in MarTech or HR Tech environments is highly beneficial.

How You'll Grow

Build strategic, senior-level partnerships across Malaysia's enterprise sector, shaping Qualtrics market success.
Deepen expertise in a versatile, data-driven SaaS platform serving multiple industries and departments.
Advance negotiation and sales skills managing complex enterprise contracts and large deal cycles.
Influence the evolution of experience management practices across Malaysian businesses.
Enhance cross-cultural communication capabilities and regional market knowledge.

Things You'll Do

Acquire and grow enterprise client relationships across Malaysia by selling the Qualtrics XM platform to marketing, research, and HR leaders.
Guide clients through tailored solution options, demonstrating features and benefits aligned with their business challenges.
Build, manage, and nurture trusted relationships with senior executives and stakeholders.
Deliver compelling sales presentations across departments and lead effective target account selling activities including prospecting and closing.
Collaborate with marketing on demand generation campaigns and coordinate follow-up technical engagements to secure closings.
Stay informed on competitive landscape and market dynamics to develop winning proposals and pricing strategies.
Meet or exceed quota expectations and participate actively in sales planning and status meetings.

What We're Looking For On Your Resume

Proven track record with 10+ years in enterprise technology sales, ideally in SaaS.
Demonstrated success selling extensively in the Malay market experience in Malaysian enterprises is essential.
Proficiency using Salesforce.com in managing sales pipelines and forecasts.
Strong competitive drive and resilience in client acquisition and deal closure.
Bahasa Malaysia language skills are an advantage but not required.
Experience in MarTech or HR Tech sectors is highly desirable.

What You Should Know About This Team

Qualtrics global sales team is dedicated to changing the way our customers focus on experiences.
As an Account Executive, you will focus on new revenue through strategic, relationship-based selling.
Our most successful sales employees have a track record of exceeding quotas, acting as trusted advisors to clients and being passionate teammates.
The Qualtrics platform is versatile, adding value to a limitless array of decision makers. If you love a strategic, analytics sales process working with a variety of industries, departments and buyers, selling Qualtrics XM will always keep you learning and growing.
Challenges excite us, as we view them as opportunities for growth and positive transformation. We are not merely observers of change we actively initiate and drive it.

Our Team's Favourite Perks and Benefits

A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
Private health insurance - top of the range coverage for medical and extras benefits.
Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you've always wanted to have!
Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
Lunch allowance in our Singapore office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.

The Qualtrics Hybrid Work Model

: Our hybrid work model is elegantly simple: we all gather in the office three days a week Mondays and Thursdays, plus one day selected by your organisational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Enterprise Account Executive - Malaysia

Enterprise Account Executive - Malaysia