Job Summary:

We are seeking a skilled and proactive ServiceNow Developer to design, develop, and optimize custom applications and workflows within the ServiceNow platform. The ideal candidate will have hands-on experience with Flow Designer, scripting, catalog items, and workflow automation. You will play a key role in enhancing user experience and operational efficiency through intelligent automation and streamlined service delivery.

Key Responsibilities:

Custom Application Development: Build and maintain custom applications tailored to business needs using ServiceNow Studio and scoped applications.
Flow Designer Expertise: Design and implement complex workflows using Flow Designer, including multi-task flows, rollback mechanisms, and conditional logic.
Scripting: Develop and optimize server-side and client-side scripts (Business Rules, Script Includes, UI Policies, Client Scripts).
Order Guides & Variables: Configure Order Guides with dynamic variables, managing both left and right panel behaviors for intuitive user experiences.
Email Notifications: Create and manage email templates and notification triggers based on workflow events and user actions.
Script Optimization: Refactor and streamline existing scripts for performance, readability, and maintainability.
Catalog Item Development: Design and configure Service Catalog items with associated workflows, variables, and user interface policies.
Workflow Automation: Build and maintain workflows using both legacy Workflow Editor and Flow Designer, ensuring seamless service delivery.
Rollback Mechanisms: Implement rollback strategies within Flow Designer to ensure data integrity and error handling.
Collaboration: Work closely with stakeholders, business analysts, and other developers to gather requirements and deliver solutions.

Required Skills & Qualifications:

Proven experience as a ServiceNow Developer with strong understanding of the platform architecture.
Proficiency in JavaScript and ServiceNow scripting components.
Hands-on experience with Flow Designer, Service Catalog, and Workflow Editor.
Familiarity with Order Guides, variables configuration, and UI customization.
Strong problem-solving and debugging skills.
Excellent communication and documentation abilities.
ServiceNow Certified Application Developer (preferred).

Preferred Experience:

Experience with Agile/Scrum methodologies.
Exposure to ITSM, ITOM, or HRSD modules.
Integration experience using REST/SOAP APIs.

Attractive Job Opening for ServiceNow Developer in Singapore