What The Role Is

What You Will Be Working On

Take charge and coordinate incident responses by outsourced security officers, Singapore Police Force, Singapore Civil Defence Force, Singapore Armed Forces, Singapore Customs, other government agencies and Jurong Island tenant companies.

o Ensure prompt reporting of system faults and where necessary, make alternative arrangements to ensure continuity of checkpoint operations.

o Conduct preliminary investigations into feedback and complaints received at JIOC from members of public or tenant companies, relating to checkpoint operations and report to management the findings and recommended improvement to the work processes and procedures where necessary, to enhance a positive experience at the checkpoint.

o Facilitate and monitor construction, installation and maintenance works within JIOC and checkpoint to ensure checkpoint operations continue undisrupted.
Provide timely end of shift report to management.

o Able to take on additional responsibilities and tasking as directed by management.

What We Are Looking For

Able to do shift work, including on weekends and public holidays
Possesses good analytical skills and be able to remain calm and composed during incident management
Possesses good man-management skills to lead a team of outsourced security officers who are performing shift duties
At least 3 to 4 years of experience in security operations preferred
Good communication and report writing skills

We will notify shortlisted candidates within 4 weeks of receiving applications.

Duty Commander, Jurong Island Operations Centre