Introduction to the job

Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction.

Associate Engineer is to provide efficient and quality PM service, logistic & administration support to the customer and enable sr. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location.

Role and responsibilities

Able to be on site at customer locations to perform shift duties
Perform equipment PM and conduct routine entry level service actions
Prepare tools and parts for service actions
Use existing procedures to perform predefined hardware actions & work assignment
Receives instruction, guidance and direction from more senior level roles
Support in-fab logistic to fill in engineering information for parts /tools return
Able to work independently with a limited degree of supervision
Guide and support new team members; may assist in their formal orientation and training
Achieve full proficiency in specialty of technical processes or procedures through ASML job-related training and considerable work experiences
Ensuring compliance with health and safety legislation/5S in the cleanroom
Provide administration support /daily operation system update

Education and experience

Diploma or Higher NITEC in Electronics / Electrical Engineering / Mechatronics / Mechanical Engineer or equivalent engineering discipline
Fresh Diploma graduates / Higher NITEC with 1-2 years experience in the engineering field

Skills

Working at the cutting edge of tech, you'll always have new challenges and new problems to solve – and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you'll need the following skills:

Ability to follow instructions in fast paced environments
Accurate and timely setting out of the work
Good communication and interpersonal skills to work in a team and interact with customers

Other information

Able to work 12-hours rotating shift
Able to do standby duty
Able to travel overseas on short notice

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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