Requirements Analysis, Business Process Design, Salesforce Configuration, Process Improvement, Data Analysis, Stakeholder Communication, Solution Evaluation

Business Process Analysis, Salesforce, Diagramming tools, Database modelling, Functional solution design, Stakeholder facilitation

project management software , Agile, Requirements Gathering, User Stories, JIRA, Marketing Cloud, Confluence, Service Cloud, Dashboard Design, Salesforce, Business Analyst, Scrum methodologies, Salesforce platform, Report Creation, Process Mapping