Job Description :

There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the Corporate and Investment Bank, Payment Technology, youwill solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

Collaborates with other software engineers and teams to design, develop, test, and implement observability, availability, reliability, scalability, and solutions in their applications
Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
Supports the adoption of site reliability engineering best practices within your team
Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines

Required qualifications, capabilities, and skills

Bachelor's Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
3+ years of SRE or System engineering or software development experience
Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
Proficient in at least one programming language: Java/Spring Boot or Python
Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Observability etc.)
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Otel, Dynatrace, Prometheus, Datadog, Splunk, and others
Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
Familiarity with troubleshooting common networking technologies and issues
Ability to contribute to large, collaborative teams by presenting information logically and compellingly, with limited supervision, while proactively recognizing roadblocks and showing interest in learning technologies that drive innovation.
Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team.

Preferred qualifications, capabilities, and skills

Familiarity with modern observability tools such as Otel, Dynatrace, Grafana, Prometheus, and Datadog.
Proficiency in backend technologies including Java/Spring and Python.
Experience working with Kubernetes for container orchestration.
Working knowledge of cloud platforms and infrastructure-as-code tools, specifically AWS and Terraform.

Site Reliability Engineer III- Payment Technology