Responsibilities:

. Provide timely IT support to internal and external users, prioritizing tasks effectively by distinguishing between urgent and non-urgent issues.

. Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.

. Communicate with our external vendor partners to ensure that the functions and features requested suit our internal departments needs.

. Implement and manage security protocols, including access controls, backups and firewalls.

. Monitor, troubleshoot IT systems, including security systems and networking.

. Manage servers, email systems, CCTV, HR system and others.

. Set up user accounts and PC workstations and related applications.

. Ensure the efficiency and reliability of IT infrastructure.

. Maintain and support the Dynamics NAV ERP system and other auxiliary systems as required to support daily function.

. Maintain all IT related documentation and policies up to date.

. Perform other tasks as required.

Requirements:

. Minimum Diploma in IT, Computer Engineering, Information Systems, or a related field.

. 2-3 years of experience in IT support, systems administration, or IT project coordination.

. Strong initiative and ability to take ownership of IT projects, from planning through execution.

. Good project management skills, with experience in coordinating software upgrades, system enhancements, or vendor-led implementations.

. Good communication and interpersonal skills to collaborate across departments and with external vendors.

. General IT knowledge of hardware, software, networking, and ERP systems (no in-depth programming expertise required).

. Familiarity with ERP systems (e.g., Dynamics NAV) and other business applications is an advantage.

. Understanding of IT security protocols and best practices preferred.

Working Hours:

8am to 5.30pm (Monday to Friday)

Work Location:
5 Jalan Tepong, Singapore 619325 (Transport will be provided, pick up at Lakeside MRT)

Attractive Staff Benefits: Performance Bonus, Medical Benefits, and Staff Purchase

IT System Administrator