. Bachelor's degree in Computer Science, Information Systems, Information Technology, or related technical field

. Minimum 5 years of experience in infrastructure and cloud engineering roles with progressive leadership responsibilities

. At least 5 years of hands-on experience managing multi-cloud environments across AWS, Microsoft Azure, and Google Cloud Platform

. Minimum 1 years of experience in regulated environments such as public sector, government, financial services, or healthcare

. Proven experience in 24/7 operational support environments with incident management and on-call responsibilities

Technical Skills& Expertise

. Multi-Cloud Platforms: Expert-level proficiency in Amazon Web Services (AWS), Microsoft Azure, and Google CloudPlatform (GCP) with hands-on experience across compute, storage, networking, security, and managed services

. Operating Systems: Advanced expertise in both Linux (RHEL, CentOS, Ubuntu, Amazon Linux) and Windows Server administration (2016, 2019, 2022, 2025) with deep troubleshooting capabilities

. Patch Management: Extensive experience with enterprise patch management using AWS Systems Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF

. Security Hardening: Strong background in CIS Benchmark implementation, security remediation, and compliance frameworks (IM8, SOC 2, ISO 27001)

. Infrastructure as Code: Proficiency in Terraform, Ansible, AWS CloudFormation, ARM templates, and GitOps practices

. Container Technologies: Experience with Docker, Kubernetes, Amazon ECS/EKS, Azure AKS, Google GKE, and container orchestration

. ITIL& ITSM: Deep understanding of ITIL v3/v4 processes with hands-on experience using ServiceNow, Jira, or similar ITSM platforms

. DevSecOps: Experience with CI/CD pipelines, security scanning integration, and familiarity with SHIP-HATS platform

IT Technical Manager (Cloud)