Who We Are

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What You Will Do

Service Engineer role will be responsible to provide complex technical support to front line service and customers on various technical problems and application. To troubleshoot, maintain, and repair equipment issues with Heat Ventilation Air Conditioning products and assist in providing strategic plan for resolution.

How You Will Do It

Responsible for attending to system breakdown calls and carry out scheduled preventive maintenance
To provide commissioning for air-conditioning equipment on customer site
Oversee customer complaint handling and conduct system troubleshooting
Carry out overhaul and fault finding of services varying reciprocating, screw, centrifugal and etc.
Document relevant results of equipment and submitted accordingly to customer
Develops positive customer relationships, ensures pro-active feedback on and documentation of the customer's equipment and systems status
Advises and trains customer in system operations
Documents work completed and submits service reports
Optional:
Keeps customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change order
Ability to prices out products and provides customer quotes and promotes the sale of change order
Performs basic preventative maintenance in HVAC, repair, installation, commissioning, and general servicing activities under direct supervision.
Conducts routine communications with customers, service team, and subcontractors as needed to ensure customer satisfaction.
Provide our customers with proactive service recommendations, leveraging JCI systems and tools , to improve lifecycle performance of clients equipments
Support proposals to support recommendations and solutions

What We Look For

O Level / A Level / ITE / Diploma in Mechanical and Electrical with 3 years working experience.
A Safety Supervisor certificate is mandatory.
Possess Certification/Diploma in Mechanical Engineering or relevant to
Proven experience in maintenance, repair and troubleshooting within related fields of HVAC (Heat Ventilation Air Conditioning) or BAS (Building Automation System)
Experience in working in mechanical or electrical works within HVAC industry
Ability to read schematics and write up report
Strong communication skills within local language (reading, writing, and conversational)
Able to travel if need
Willing to learn new things and is a good teammate.
Able to provide good communication skills.
Possess knowledge in HVAC will be added advantage
Willingness to on standby and backup

What We Offer

Competitive salary
Paid holidays and sick pay
Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme
Extensive product training and on-the-job/cross-training opportunities with excellent resources available
An encouraging and collaborative team environment that fosters innovation
Opportunities for career development through various career ladders within the organisation
Commitment to safety reflected in our Zero Harm policy
Access to business resource groups that promote diversity and inclusion
Training aligned with our company values to enhance workplace culture
Dedication to safety through our Zero Harm policy

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