Company Overview

CITY BALLET ACADEMY PTE. LTD.

Job Summary

We are seeking a Administrative & Front Desk Executive / Assistant to manage front desk reception, provide customer service, and support administrative tasks for daily operations, classes, programs, and events in a fast-paced environment.

Responsibilities

Greet and assist walk-in customers and respond promptly to telephone enquiries to provide accurate information about classes, programs, and events
Register and enrol students efficiently, ensuring accurate collection and processing of fees and payments
Prepare and maintain class attendance lists and record student attendance accurately
Maintain up-to-date student records, databases, and documentation with attention to detail
Manage sales transactions for dancewear and accessories at the front counter
Support scheduling, coordination, and logistics for classes, workshops, events, competitions, and performances to ensure smooth operations
Coordinate administrative tasks related to events and special programs, including onboarding and managing ad-hoc staff, volunteers, and interns as needed
Maintain cleanliness and organisation of the reception area and studio front to create a welcoming environment
Collaborate with internal teams to facilitate daily operational needs and resolve issues promptly
Perform other administrative duties as assigned to support the academy's functions

Preferred competencies and qualifications

Prior experience in reception, administration, or customer service to contribute to effective front desk operations
Interest or experience in the arts or education sector to enhance engagement with the academy's community
Proficient in Microsoft Word and Excel
Meticulous, responsible and able to work independently
Organised, proactive and able to multitask
Good personal presentation and telephone etiquette
Strong customer service and communication skills

Other Information

Salary:

Part-Time: $13 - $15 per hour
Full-Time: $2,200 - $4,000 per month
Additional Weekend Allowance for Full-Timers: $50 per day

CPF contributions and staff benefits provided opportunities to be involved in arts events, workshops, and performances.

Working Schedule (Important) - The following work hours are mandatory:

Part-Time position

Saturday & Sunday: 9:00am - 6:00pm
Friday: 1:30pm - 9:30pm

Full-Time position

Saturday & Sunday: 9:00am - 6:00pm
Wednesday - Friday: 1:30pm - 9:30pm

Please apply only if you are able to commit to the above schedule.

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