Job Summary

We are seeking a motivated and detail-oriented individual to support the Clinical Research & Innovation Office (CRIO) in advancing healthcare transformation through research and innovation implementation.The successful candidate will support the Innovation and Research Implementation Support (IRIS) unit by providing operational coordination and administrative support to facilitate the implementation of research and innovation projects within clinical care settings. In addition, the role will provide research compliance and regulatory oversight, including coordination of study monitoring activities, compliance reviews, promoting adherence to institutional and regulatory requirements throughout project implementation.

Main Duties And Responsibilities

SPECIFIC (80%)

Innovation and Research Implementation Support (IRIS)
Project Coordination & Implementation Support
Support the coordination and administrative support for research and innovation projects under IRIS by working closely with clinical teams and internal stakeholders
Assist in the development and documentation of implementation plans, timelines, and deliverables
Grant & Resource Coordination
Support the identification of relevant grant opportunities and assist teams with administrative aspects of grant preparation
Coordinate submission timelines, documentation, and internal review processes
Process Mapping & Workflow Support
Assist in mapping project workflows and identifying key institutional processes (e.g. approvals, onboarding requirements)
Liaise with stakeholders to facilitate smooth navigation of institutional procedures
Data Tracking & Reporting
Maintain and update project tracking databases, including key milestones, outputs, and outcomes
Support the collation of data for reporting purposes, including basic analysis of project metrics and performance indicators
Assist in preparing regular reports and dashboards to monitor progress and implementation outcomes
Documentation & Knowledge Management
Consolidate project documentation, templates, and learning points
Support the development of a repository of best practices and implementation resource
Support the preparation of communication materials, including reports, presentations, and success stories
Stakeholder Engagement & Coordination
Provide administrative and logistical support for meetings, workshops, and knowledge-sharing sessions, such as coordinating meetings, preparing materials, and documenting discussions for internal committees or working groups
Coordinate communications across stakeholders involved in IRIS initiatives
Research Compliance & Governance Support
Monitoring and Compliance Reviews
Support monitoring and compliance review activities for research and innovation projects, including those under IRIS, to ensure adherence to approved protocols, SOPs, and regulatory requirements.
Document monitoring observations and support follow-up on corrective and preventive actions (CAPA) in collaboration with project teams.
Perform compliance reviews of research processes to identify gaps, risks, and improvement opportunities that inform future implementation efforts.
Provide administrative and coordination support during audits, inspections, and internal reviews, including follow-up on findings relevant to IRIS-supported initiatives and all research studies
Training & Compliance Awareness
Support initiatives to promote proper conduct of research and awareness of regulatory requirements
Assist in organising training sessions and dissemination of updates on SOPs and guidelines

GENERAL (20%)

Support the implementation of institutional initiatives that strengthen research infrastructure and research governance.
Contribute to the development and improvement of research policies, guidelines, and operational workflows.
Participate in institutional committees, workgroups, or taskforces related to research development and governance where required.
Perform other duties as assigned to support the mission and objectives of the research office.

Job Requirements

Bachelor's degree in Life Sciences, Public Health, Health Services Research, or a related healthcare discipline
At least 2–4 years of relevant experience in healthcare administration, clinical research support, project coordination, or research compliance
Strong coordination and organisational skills, with the ability to manage multiple tasks and timelines
Basic understanding of clinical research processes, data governance, or healthcare operations is advantageous
Strong coordination and organisational skills, with the ability to manage multiple projects, timelines, and stakeholders
Detail-oriented with strong documentation and administrative capabilities, particularly in handling research documentation, protocols, and regulatory requirements
Familiarity with project tracking tools and Microsoft Office applications (e.g. Excel, PowerPoint)
Effective communication and stakeholder management skills, with the ability to work with clinicians, researchers, and administrative teams
Ability to work independently and collaboratively in a fast-paced healthcare or multidisciplinary research environment

Sr Asst Manager, Innovation Research & Implementation Support