Retail Associate / Service Crew (Japanese Luxury Patisserie)

Join one of Japan's most celebrated patisserie brands!

Henri Charpentier is a renowned Japanese premium patisserie with a history of creating elegant desserts loved across Japan and internationally. Known for our signature Financiers and exquisite French-inspired cakes, Henri Charpentier brings the finest Japanese craftsmanship and hospitality to Singapore.

With 7 outlets across Singapore - Great World City, Orchard Central, VivoCity, Ngee Ann City (Takashimaya), 100AM, PLQ Mall, and Waterway Point - we are expanding and looking for passionate individuals to join our retail team.

If you enjoy interacting with customers, appreciate beautiful desserts, and want to be part of a premium Japanese brand, we would love to meet you.

Why Join Us

8 working hours per day
Annual Leave starting from
Friendly and international working environment
Opportunity to grow with a growing premium dessert brand

Job Responsibilities

Assist the Shop Manager and Assistant Managers in ensuring smooth daily operations of the shop
Deliver excellent customer service and create a welcoming shopping experience for guests
Process customer orders accurately and ensure items are prepared and served promptly
Communicate effectively with service staff to maintain consistent service standards
Handle customer enquiries and feedback professionally
Maintain cleanliness, presentation, and organization of the shop and service areas
Assist in shop opening and closing procedures
Support shop events and promotional activities when required

Job Requirements

Experience in F&B or retail operations is an advantage (especially in premium or luxury brands)
Well-groomed with a professional appearance
Good communication and interpersonal skills
Customer-focused, proactive and able to work in a fast-paced environment
Positive attitude with strong initiative
Passionate about Japanese sweets culture and hospitality
Interest in contributing to the growth of the sweets industry in Singapore

If you are passionate about desserts and customer service, come and build your career with Henri Charpentier Singapore.

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