Desktop Support, Configuration, It Help Desk, Installation, Technical Support, Network System Security, Troubleshooting

apple products , Mcsa, Itil V3 Foundation, Mcitp, Windows 7, Desktop support, On call Out of hours experience, Bloomberg, MCDST, Mobile Technologies, Reuters, LAN WAN troubleshooting, Remedy Infra, Building and Maintaining Desktop Laptops HP Dell, MCP, Cisco Unified Call Manager, Data Centre experience, HP service centre, TCP IP Troubleshooting

ticketing systems , Operating Systems, desktop support, remote access tools, standard office applications, remote desktop software

Dns, DHCP, Desktop Hardware, Ticketing Tools, Microsoft Office 365, Networking Basics, Windows operating systems, Active Directory