Role Overview

We are seeking a highly motivated and detail-oriented Fulfilment Strategy & Plans Executive to drive key operational improvement initiatives and take ownership of budget management within our fulfilment operations. This role plays a critical part in enhancing productivity, driving cost-saving projects, and supporting the expansion of our fulfilment capabilities. The ideal candidate will possess strong analytical and data-driven mindset, project management skills, and experience in logistics or supply chain operations.

Key Responsibilities

Cost Management and Budgeting: Oversee fulfilment budgets and cost performance; analyse variances, identify savings opportunities, and implement cost-control measures targeting at least a 10% annual improvement in key operational metrics.
Process Optimization & Efficiency: Lead data-driven initiatives to streamline fulfilment operations, eliminate inefficiencies, and achieve measurable improvements in cost, speed, and accuracy
Data-Driven Performance Management: Design, monitor, and refine key fulfilment KPIs and incentive schemes. Analyse performance trends using data tools to provide actionable insights that enhance productivity and cost efficiency
Project & Expansion Management: Plan and execute projects such as warehouse re-layouts, capacity expansions, and process improvement initiatives. Ensure timely delivery, alignment with business goals, and post-implementation review of outcomes
Innovation and Technology Enablement: Explore and implement automation tools and emerging technologies to enhance warehouse operations, improve scalability, and support long-term fulfilment growth
Cross-Functional Collaboration: Partner with different stakeholders (Operations, BI, Finance, Procurement, SPX) to align on project goals and deliverables, ensuring seamless execution and overcoming operational bottlenecks

Requirements:

Bachelor's degree in Finance, Accounting, Logistics, Supply Chain Management, Engineering, or related fields
Minimum 3 years of experience in project management, preferably in logistics, supply chain, or warehouse operations. Proven track record of successful project delivery
Strong analytical and problem-solving abilities
Excellent communication and stakeholder management skills
Proficiency in data management and reporting tools (e.g., Excel, SQL, BI dashboards)
Ability to work independently and collaboratively within a team
Proactive attitude with the ability to manage competing priorities in a fast-paced environment
Experience in driving warehouse automation projects, knowledge of operational KPIs, and exposure to large-scale warehouse operations is preferred

Senior Fulfilment Strategy & Plans Executive, Shopee SG Fulfilment