Job Title: Car Workshop Service Manager (AWS + VB/ North)
Job Hours: 9am to 6pm
Job Location: Yishun

The Opportunity:

The ideal candidate should possess experience handling accident repair coordination and insurance-related claims workflow
Familiarity with local workshop operations and service standards in Singapore
Experience managing technicians and workshop KPIs

Job Responsibilities:

Oversee day-to-day workshop operations and ensure smooth workflow of accident repair jobs
Supervise vehicle maintenance, troubleshooting, repairs, and accident repair works
Assess vehicle damage and prepare repair estimates / quotations
Liaise with customers, insurers, surveyors, and relevant parties on accident repair matters where required
Allocate jobs to technicians and monitor work progress to ensure timely completion
Ensure high standards of workmanship, quality control, and safety compliance
Review job done, repair orders, and completed works before vehicle handover
Handle customer enquiries, complaints, and service-related escalations
Monitor workshop productivity, turnaround time, and staff performance
Ensure proper usage and maintenance of tools, equipment, spare parts, and consumables
Support cost control, parts coordination, and operational reporting.

Job Requirements:

Experience in using Microsoft office and other related software.
At least 3 years of relevant workshop experience, with supervisory or managerial experience preferred
Strong knowledge on the processes of vehicle servicing, repairs, diagnostics, and accident repair.
Experience in preparing repair quotations and damage assessments
Good leadership, communication, and problem-solving skills
Able to work in a fast-paced and hands-on workshop environment.

Please submit your updated resume in Word format by clicking the Apply Now button or alternatively you can email your resume to Darren.wong(at)cosmosrecruit.com

We regret that only shortlisted candidates will be notified.

Darren Wong Shin Loong
Cosmos Recruit Pte Ltd
www.cosmosrecruit.com
EA License Number: 22C1269
EA Personnel Reg Number: R1985061

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