Responsibilities:

Solution Architecture & Design: Understand client business use cases and technical requirements thoroughly, then translate them into elegant and effective technical designs for Salesforce Marketing Cloud web/backend applications.
Technical Leadership: Guide project teams by mapping design decisions to requirements and effectively translating these into actionable plans for developers.
Documentation: Write and review comprehensive design documents explaining the overall architecture, framework, and high-level design of the application for development teams.
End-to-End Project Involvement: Contribute to end-to-end project delivery in a lead or Senior Developer capacity, demonstrating a holistic understanding of project phases.
Third-Party Integration: Understand and apply knowledge of various third-party integration scenarios within Salesforce Marketing Cloud projects.
Issue Resolution & Root Cause Analysis: Resolve issues raised during code/review processes through exhaustive systematic analysis of the root cause, providing justifications for decisions taken.
Best Practices: Ensure the developed solutions adhere to best practices for scalability, performance, and security within the Salesforce Marketing Cloud ecosystem.

Required Skills:

Proficiency in building Salesforce Marketing Cloud web/backend applications.
Ability to convert client business use cases and technical requirements into sound technical designs.
Skill in mapping design decisions to requirements and translating them for developers.
Capability to write and review design documents outlining architecture, framework, and high-level design.
Understanding of third-party integration scenarios and their application in projects.
Strong problem-solving abilities to resolve issues through systematic root cause analysis.
Familiarity with Salesforce Marketing Cloud capabilities, including Journey Builder, Email Studio, Automation Studio, CloudPages, etc.
Strong communication and collaboration skills to work with clients and development teams.

Salesforce Marketing Cloud Architect

Incident Manager