Beauty and Wellness Manager at Luxury High-End Aesthetic Beauty TCM Spa.

Salary : $5-$6.5k

Overview: De Beaute is seeking a responsible Beauty and Spa Manager to oversee the daily operations and strategic direction of our Cat One Beauty and TCM Wellness Spa. This role requires a polished, service‑oriented leader who can balance commercial performance with world‑class guest experiences. The ideal candidate embodies professionalism, discretion, and a deep understanding of high‑end wellness services.

Key Responsibilities

Guest Experience and Service Excellence.

. Curate an atmosphere of tranquility, elegance, and personalized hospitality throughout the spa.

. Deliver impeccable service standards by engaging with customers, anticipating needs, and ensuring every visit feels bespoke.

. Cultivate strong relationships with VIP and long‑standing clients, providing tailored recommendations and seamless service coordination.

. Oversee all guest recovery efforts, resolving concerns with grace, confidentiality, and utmost professionalism.

Sales and Revenue Leadership

. Develop and execute revenue strategies, including seasonal promotions, signature packages, and targeted marketing initiatives.

. Lead the team in thoughtful upselling of premium treatments and luxury retail lines.

. Monitor daily, weekly, and monthly performance metrics to ensure the spa meets or exceeds revenue goals.

. Partner closely with marketing and hotel leadership to drive brand visibility and guest engagement.

Team Leadership and Talent Development

. Inspire, mentor, and guide a team of spa therapists, receptionists, and specialists to deliver five‑star service consistently.

. Conduct training programs focused on service etiquette, treatment excellence, and luxury guest communication.

. Manage staffing levels, schedules, and performance evaluations in alignment with hotel standards.

. Promote a harmonious, respectful, and collaborative work environment.

Operations and Business Management

. Oversee all operational aspects of the spa, ensuring impeccable cleanliness, ambience, and adherence to health and safety protocols.

. Manage budgets, inventory, purchasing, and vendor relationships with a focus on quality and cost efficiency.

. Review financial statements and market trends to refine pricing, service menus, and product offerings.

. Stay informed on global wellness trends, treatments, and technologies to maintain top-end services to clients and an innovative beauty and wellness spa experience

Qualifications

. Previous experience in a luxury spa, hotel, or wellness environment is required.

. Proven leadership skills with the ability to inspire and guide a diverse team.

. Strong commercial awareness with the ability to balance customers satisfaction and business objectives.

. Exceptional communication, interpersonal, and guest‑relations abilities.

. Expertise in high-end aesthetics, beauty, wellness and TCM wellness and spa therapies, skincare, and premium wellness solutions

Interested candidates please contact or WhatsApp 8133 3030.The initial interview will be conducted via video call, and only short-listed candidates will be contacted.