COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
Manage fault reporting and ensuring close follow up with term contractors
Manage school facilities booking and evaluate to optimize use
Management of access and attendance electronic systems
Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
Provide inputs for Risk Assessment and Management for Term Contractors
Any other duties assigned by Reporting Officer.

School Safety and Security:

Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
Manage all SOPs for emergency preparation, readiness and response
Work closely with MOE's School Safety & Emergency Preparedness Department
Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
Ensure proper maintenance of fire equipment and update of escape routes maps
Oversee all risk-assessment (RAMS) for school programmes
Inducting staff on safety, security and emergency matters
Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
Ensure proper maintenance and update of first aid kits

Support for Student Safety:

Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

Ensure physical sighting and tagging of all fixed asset
Manage the procurement, maintenance and condemnation of fixed asset
Ensure proper inventory management procedures.
Ensure the maintenance and security of LAN room
Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
Oversee and ensure adequate office supplies and furniture for the school.
Any other duties assigned by Reporting Officer.

Management of Vendors:

Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
Manage term contractors
Assessment of term contractors and provide feedback to MINDS Procurement
Provide support for canteen operations

Staff Management:

Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
Supervise and manage school para-staff, eg security officers
Provide coaching, support and mentorship for General Workers
Prepare and review reports
Any other duties assigned by Reporting Officer

QUALIFICATIONS

Degree in any relevant discipline / Diploma in safety or operations management
At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
Good organisational and people management skills
Exposure in community care sector is an added advantage

Please note that your application will be sent to and reviewed by the direct employer - MINDSG LTD

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