Virtua is seeking a systems-driven Operations Coordinator to serve as the Online Business Manager (OBM) for our client, a high-growth digital marketing agency.

In this role, you aren't just managing tasks; you are the Guardian of the Agency's Infrastructure. You will manage the technical back-endensuring tools are synced, client on-boardings are flawless, and internal workflows are followed to the letter. This is a perfect role for a process-oriented professional who loves creating order out of chaos.

Core Responsibilities

SaaS & Tool Administration:

Manage user permissions and access for Google Workspace, Asana, Slack, and 1Password.
Troubleshoot basic access issues for HubSpot and GA4.

Client Onboarding Architect:

Execute the technical Setup for new clients: create Asana projects from templates, organize Google Drive folders, and set up Slack channels.
Manage the offboarding process to ensure data security and project archiving.

Workflow & Task Management:

Audit Asana boards to ensure tasks are properly assigned and deadlines are clear.
Follow up on blocked or overdue items to keep the delivery team moving.

Ad Platform Access Coordination:

Manage invitations and permission levels for Meta Business Manager, Google Ads, and LinkedIn Campaign Manager.

Process Documentation:

Maintain and update the agency's Standard Operating Procedures (SOPs).

Who You Are (Requirements)

The Systems Specialist: 2+ years of experience in Operations, Project Coordination, or as an Online Business Manager (OBM) in an agency or BPO setting.
Tech-Fluent: You understand how to manage Admin consoles in SaaS tools.
Detail-Obsessed: You live by checklists. You understand that in operations, the small details prevent big problems.
Self-Directed: You take ownership of the Operational Health of the business without needing constant reminders.

Technical Skills We Value

Project Management: Asana (Expert)
Collaboration: Google Workspace & Slack (Admin level)
Security: 1Password or similar password managers
Ad Tech: Familiarity with Meta/Google Ads access management

Operations Coordinator (Online Business Manager)

Senior Manager, Operations