This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Description

As a Client Services Project Manager II at Thermo Fisher Scientific's Clinical Trials Division, you will contribute to ensuring successful delivery of clinical trial projects and exceptional customer service. Working autonomously or supporting senior project managers, you will manage a portfolio of clinical trial projects, coordinating cross-functional activities from study setup through completion while serving as the primary point of contact for clients.

Manage end-to-end project coordination, including study specifications, timeline development, budget management, and documentation
Foster proactive communication and collaboration between internal departments and external clients
Ensure timely delivery of services and products according to client requirements and quality standards
Monitor project activities, identify and address risks, and implement solutions to keep projects on track
Develop strong client relationships while representing their needs throughout internal processes
Support continuous improvement initiatives and provide guidance to team members

Requirements

Advanced Degree with no prior experience, or Bachelor's Degree plus 2 years of experience, preferably in clinical trials or pharmaceutical industry
Preferred Fields of Study: life sciences, healthcare, supply chain/logistics, business or related field
Project Management certification preferred
Strong understanding of GMP/GxP requirements and quality management systems
Excellent organizational and planning abilities with demonstrated experience managing multiple complex projects
Advanced communication and presentation skills; able to effectively engage with clients and internal stakeholders
Proficient in project management tools and MS Office applications (Excel, PowerPoint, etc.)
Experience with relevant systems like Salesforce, GPMS, TrackWise preferred
Demonstrated financial acumen and budget management capabilities
Analytical approach with ability to identify and address risks
Detail-oriented with excellent documentation and process compliance skills
Self-directed while collaborating effectively in a matrix environment
Client-focused and skilled in stakeholder management

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Associate Client Services Project Manager