Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Our Regional Managed Enterprise team leads partnerships and accelerates growth with Grab's largest regional merchants, clients, and agencies. We are critical to Grab's vision of becoming Southeast Asia's super app by being indispensable partners to our most strategic regional accounts. Our focus is on driving business and commercial growth across the entire OneGrab ecosystem. We develop business strategies that allow us to serve our largest strategic partners, believing in creating mutually beneficial collaborations that enhance their business offerings and positively improves customers lives

Get to Know the Role

As the Regional Executive Director Strategic Accounts, Multi-Vertical, you will be responsible for driving the growth and monetization of Grab's enterprise solutions across eight markets. You will lead a high performing team to scale a multi product portfolio including GrabAds and Grab For Business (GFB) while serving as a one of the key spokespeople for Grab at major industry events. This role requires a blend of strategic vision, operational rigor, and the ability to navigate a complex, matrixed ecosystem.

This is a fully onsite role, at Grab Singapore's One-North office and will report to the Regional Head of GrabAds and Enterprise

The Critical Tasks You Will Perform

Strategic Partnership, Revenue and GMV Growth

Enterprise Partnership Management: Build strategic relationships with major brands and agencies through consultative selling and enterprise trading agreements. Lead regional pitches, RFPs, and Joint Business Plans (JBPs) to maximise value with important enterprise partners.
Revenue and GMV Growth: Drive monetization across GrabAds and GFB and GMV growth across other product verticals (new and existing), with a focus on key, identified industries including Travel and Hospitality, Financial Services, Technology, and Professional Services. Experience in FMCG & QSR is a definite plus.
Strategy Development: Develop regional sales strategies to exceed revenue targets observing Grab's Annual Operating Plan and 3 Year planning cycles.

Regional Leadership and Talent Development

Team Leadership: Transform, lead, and inspire a hybrid-matrix organization: providing high-touch, hands-on leadership to your direct team while simultaneously raising the talent bar for dotted-line sales leaders across eight markets. You will shape the profile of the future and ensuring the right people are in the right seats.
Talent Cultivation and Culture Building: Foster a culture of growth by providing regular, incisive feedback, coaching/mentorship and professional development opportunities to elevate sales talent. Cultivate a culture of excellence and high performance necessary to consistently outperform market benchmarks and deliver long-term value to our regional partners.
Sales Rigor: Lead from the front and the back to establish operational discipline through best practices, standardised processes, weekly sales cadence working closely with Sales Operations and Ad Operations.
JBP Excellence: Guide your team through the end-to-end Joint Business Planning (JBP) process, ensuring that regional commitments effectively cascade to local operations.

Public Presence and Thought Leadership

Industry Advocacy: Serve as a key spokesperson for GrabAds & GFB at major regional and global industry events. Deliver high impact Keynotes and participate in Panel Discussions to position Grab as a market leader.
Narrative Development: Define and champion market narratives that communicate scalable commercial opportunities and the unique value of the Grab ecosystem.

Operational Excellence and Performance Management

Forecasting and Reporting: Maintain full accountability for accurate forecasting and pipeline management across all markets to ensure business KPIs are met.
Performance Intervention: Proactively identify underperforming markets or segments and step in effectively to return them to target.
Strategic Planning: Collaborate closely with regional cross-functional leadership on the long range planning of strategic account priorities and goals.
ROI and Analytics: Strong focus on measurement and insight initiatives to demonstrate the return on investment (ROI) and advocacy of our ad products & services.

Product Strategy and Cross Functional Collaboration

Product Feedback Loop: Act as a bridge between the market and the product team, providing customer insights to inform feature enhancements for GrabAds and GFB.
Ecosystem Integration: Partner with Business Owners across Deliveries, Mobility, Payments, and Geo/Maps to identify holistic solutions and new client opportunities within the OneGrab ecosystem.

Qualifications

What Essential Skills You Will Need

Industry Expertise

15 plus years of relevant experience in sales leadership, strategic account management, and partnership development within Media and Ads, SaaS, or related digital industries in Southeast Asia.
Deep understanding of the SEA Ads Ecosystem, with specific expertise in applying Agency holding companies to lead direct to brand impact.
Demonstrated ability to manage and scale a complex, diverse product portfolio such as advertising, merchant services, and Grab B2B solutions simultaneously.

Strategic Leadership & Stakeholder Management

Mastery of consultative selling techniques, with a proven ability to build trust and lead negotiations with C-level executives.
Strong ability to build and maintain strategic relationships and lead negotiations with C suite stakeholders with confidence and poise.
Skilled at managing cross functional coordination between Product, Marketing, and Business Owners in a high growth, matrixed environment.

Operational Agility & Versatility

Proven experience managing high-throughput environments and navigating unstructured situations by adjusting plans as market conditions change.
A versatile leader who can pivot between technical product discussions with engineers and high-level strategic planning with CEOs.
A player coach mentality, with the ability to pivot strategies based on product shifts or market volatility.

People Leadership & Intercultural EQ

Proven capability to lead and manage high performing, culturally diverse sales teams across multiple geographic markets.
Be able to work in deeply cross-cultural environments in SE Asia to mentor and add value to our local market teams. At the Grab regional level we work for our markets not the other way around.

Presence and Communication

Exceptional ability to craft and deliver world class presentations that simplify complex ecosystem offerings into clear, persuasive messages.
Proven experience and comfort in high visibility public speaking roles, including Keynotes and Industry Panels, representing the organization to diverse audiences.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.