About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary

We are seeking a highly skilled and experienced Development & Technical Delivery Manager to lead the design, development, and delivery of mission-critical applications. This role involves managing cross-functional development teams, overseeing technical delivery, and ensuring alignment with enterprise architecture and strategic technology goals.

Role Overview

As the Technical Delivery Manager, you will be responsible for the end-to-end delivery of open-system applications within the Cards Technology domain. This includes managing software development lifecycles, driving modernization initiatives, ensuring DevOps compliance, and collaborating with stakeholders across Singapore and offshore locations.

Key Responsibilities

Application Development & Delivery

Lead the development and delivery of Enterprise Web API, Microservices and Data Modelling for the Bank with full capability / accountability for architecture deliverables (process, information, technology etc.) from concept to implementation.
Drive obsolescence upgrades and modernization efforts in collaboration with Architecture, Risk, Infrastructure, and Testing teams.
Ensure timely and high-quality delivery of software releases aligned with business priorities.
Oversee technical design reviews, code quality, and performance optimization.

DevOps & Technical Governance

Champion DevOps practices including CI/CD, automated testing, and infrastructure-as-code.
Ensure compliance with software patching, vulnerability remediation, and security standards.
Manage application deployments and change control processes.

Incident & Problem Management

Provide technical leadership during major incidents and escalations.
Conduct root cause analysis and implement preventive measures.
Collaborate with support teams to ensure smooth transition from development to production.

Team & Stakeholder Management

Build and lead high-performing development teams across onshore and offshore locations.
Mentor and coach team members to foster growth and technical excellence.
Collaborate with business units, software vendors, and compliance teams to align delivery with strategic goals.

Technical Leadership

Guide teams in resolving complex technical challenges.
Monitor application performance using tools like Splunk, AppDynamics, or New Relic.
Review and approve technical designs, architecture decisions, and deployment strategies.

Operational Excellence

Drive continuous improvement initiatives across development and delivery processes.
Maintain technical documentation, design artifacts, and runbooks.
Participate in capacity planning, disaster recovery, and performance tuning exercises.

Technical Leadership

Provide Level 3 support for complex application issues and escalations.
Conduct root cause analysis and implement long-term solutions.
Monitor application performance using tools like Splunk, AppDynamics, or New Relic.
Lead incident response and coordinate resolution efforts across teams.
Review and manage application changes and deployments.

Team & Stakeholder Management

Lead and mentor a team of support engineers, ensuring high performance and growth.
Collaborate with development, QA, infrastructure, and business teams to resolve issues.
Communicate effectively with stakeholders during incidents and post-mortems.
Ensure SLAs and KPIs are met consistently.

Operational Excellence

Drive process improvements and automation initiatives to enhance support efficiency.
Maintain and update support documentation, runbooks, and knowledge bases.
Ensure compliance with security and regulatory standards.
Participate in capacity planning and disaster recovery exercises.

Job Requirements

Bachelor Degree in Computer Science, Information Technology, Engineering or related field.
At least 12 years of experience in software development and technical delivery leadership roles.
Strong expertise in Java, J2EE, with hands-on experience in Spring Boot, Spring Batch, Drools, and Apache Camel.
Solid understanding of Java/J2EE design patterns and object-oriented design and modeling.
Experience with ESB/SOA architectures and service governance/design principles.
Proficient in REST, SOAP, WSDL, and IBM MQ for enterprise integration.
Familiar with Spring Security, Netegrity, PKI, JCE, and JSSE for secure application development.
Hands-on experience with Apache HTTP Server, JBoss, and Linux/Unix shell scripting.
Skilled in CI/CD tools and practices including Git, Jenkins, Maven, Artifactory, SonarQube, Veracode, and Xray.
Experience working with Control-M for job scheduling and automation.
Collaborate with DevOps teams to establish automated build and deployment pipelines.
Proficient with at least one RDBMS such as Oracle, MS SQL, or MariaDB.
Comfortable working with a wide range of open-source technologies and cloud services.
Proven ability to lead development teams, drive outcomes, and influence cross-functional stakeholders.
Strong collaboration skills to work with DevOps, infrastructure, and business teams.
Effective communicator with the ability to manage multiple teams and articulate complex technical concepts clearly.
Demonstrated ability to work independently with a go-getter attitude and minimal supervision.
Deep understanding of SDLC, Agile, and DevOps methodologies, with a focus on continuous improvement and delivery excellence.
Cards domain knowledge in fraud management, collections, cards services, 3D secure and/or merchant acquiring is a plus.

Core Competencies

Strategic planning and execution
Technical architecture and design thinking
Team leadership and coaching
Effective communication and stakeholder management
Delivery-focused mindset with attention to detail
Analytical thinking and problem-solving

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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