Data Analytics, media monitoring tools, earned media solutions, strategic writing, crafting compelling narratives, Content Strategy, strategic press release writing, editing

Github, Confluence, Shopify, Asana, JIRA, Sql, Salesforce, Myob, data models or data marts, database design principles

Sql, Dashboard Design, Data Analytics, Tableau, Looker, Vendor Ops Tech, SLA tracking platforms, BPO workforce management tools, RCA methodologies, Gen AI, real-time queue monitoring

PostgreSQL, Soap, Sonarqube, Json, JIRA, REST, Javascript, Typescript, Swagger, Postman, Nestjs, Claude Code, GitHub Copilot, Next.js

Access Control, Cctv, Monitoring Systems, Office Suite, Basic IT Tools, intrusion detection, Security Incident Management, Security Risk Assessments

Incident Management, Jira, merchant operations, Excel Sheets, Troubleshooting, processor partner support, root-cause analysis