ROLES AND RESPONSIBILITIES

Provide bio-psychosocial assessment and intervention to support patients / residents / clients / caregivers in accordance with professional standards of practice
Deliver end-to-end social work services, including case assessment, care planning, intervention, evaluation, counselling, and emotional support
Assist in addressing psychosocial, financial, and discharge planning needs as part of overall care management
Collaborate closely with the multi-disciplinary team (e.g. doctors, nurses, therapists) to ensure holistic, patient-centred care
Identify service gaps and emerging needs develop, coordinate, and facilitate group work programmes to strengthen social support systems, build community networks, and enhance coping and resilience among target groups
Conduct outreach to individuals and groups who may benefit from group interventions
Provide guidance, training, and co-supervision to social work undergraduates on fieldwork placement and newly qualified Medical Social Workers (MSWs)
Support development of competencies and adherence to professional standards
Participate in departmental and organisational projects, including quality improvement initiatives, to enhance service delivery and patient outcomes
Remain vigilant in identifying potential risks associated with social work practice and patient care
Support organisational risk management efforts by taking appropriate actions to mitigate risks and ensure safe, effective service delivery in alignment with Ren Ci Hospital's policies

JOB REQUIREMENTS

Degree in Social Work (or major in Social Work) from a recognised institution
Accredited or eligible for Practicing Social Worker (SASW) accreditation
2-3 years of relevant experience in social work, preferably in healthcare or community settings
Experience in case management, including psychosocial assessment, intervention, and care planning
Exposure to working with patients / clients / caregivers with diverse and complex needs
Experience in multidisciplinary settings and group work or community outreach is advantageous
Strong social casework and intervention skills
Good counselling and emotional support skills
Effective communication and interpersonal skills, with ability to engage diverse stakeholders
Ability to work collaboratively within a multi-disciplinary team
Demonstrates self-awareness, empathy, and ethical practice in working with vulnerable individuals
Good organisational and time management skills, with ability to manage multiple cases
Proficient in Microsoft Office (Word, Excel)
Able to identify and respond to practice risks and contribute to effective risk management
Independent, adaptable, and committed to continuous learning and professional development

WORK LOCATION

Medical Social Worker