Job Summary:

The F&B Supervisor is responsible for overseeing daily food and beverage operations to ensure exceptional customer service, high-quality standards, and efficient team performance. This role requires a hands-on leader who can manage staff, maintain inventory, and contribute to the overall success of the establishment.

Key Responsibilities:

Operations Management:Supervise and coordinate day-to-day F&B operations, ensuring smooth service.
Monitor quality standards for food, beverages, and service to maintain customer satisfaction.
Enforce health, safety, and hygiene standards in line with regulatory requirements.
Team Leadership & Training:Lead, train, and motivate F&B staff to deliver high-quality service.
Conduct regular team briefings and provide on-the-job training.
Assist with staff scheduling, ensuring adequate coverage during peak periods.
Customer Service:Handle guest inquiries, feedback, and complaints professionally and efficiently.
Foster a positive dining experience by ensuring attentive and personalized service.
Inventory & Cost Control:Monitor stock levels, conduct inventory checks, and coordinate with suppliers as needed.
Assist in managing costs, including labor, supplies, and waste reduction.
Administrative Duties:Assist with budgeting, sales forecasting, and reporting as required.
Support the F&B Manager with event planning and special promotions.

Key Requirements:

Experience: Minimum 2-3 years in an F&B supervisory role or similar position.
Education: High school diploma or equivalent hospitality management qualifications are a plus.
Skills: Strong leadership, communication, and interpersonal skills.
Solid understanding of F&B operations, inventory management, and cost control.
Ability to multitask, prioritize, and thrive in a fast-paced environment.
Certifications: Food safety and hygiene certifications are advantageous.

Personal Attributes:

Passion for hospitality and delivering exceptional guest experiences.
Team player with a proactive and hands-on approach.
Problem-solving skills with a calm and composed demeanor

SUPERVISOR

Cleaning Supervisor (Macpherson)

SUPERVISOR