Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

Key Accountabilities

The Transaction Operations Team is responsible for the oversight of the end-to-end trade life cycle, corporate action, reconciliation, as well as client and regulatory reporting within Eastspring Investments and works closely with our outsourced service provider to ensure post trade operational compliance, completion, and success.

This role will primarily be looking after the corporate action and proxy voting lifecycle management.

This Role Has Several Key Responsibilities

Provide oversight and act as the first point of escalation for all matters within Corporate Action Team
Independently manage and resolve issues and escalations by stakeholders, including but not limited to internal teams, outsourced service provider and custodians
Work with outsourced service provider to ensure timely processing of mandatory and voluntary corporate action events across all markets in our investment book of record. This includes gold copy validation and creation, sending of election instruction, event processing and settlement and resolving reconciliation breaks
Work with fund managers and proxy voting service provider on proxy voting submission
Support corporate action and proxy voting related regulatory reporting
Support new transition activities, new instruments/ markets and other ad hoc projects as required
Act as subject matter expert for any projects/ new processes that rely upon or affect new product development
Incident management
Keep abreast of market updates and drive process changes within Transaction Operations Team
Proactive management of risks and controls. Work closely with Transaction Operations lead to ensure an effective control environment robust
Continual review and improvement in workflows, systems and processes through automation, innovation and adoption of new technologies

Experience / Qualifications

At least 5-7 years of experience working in Middle Office/ Operations in the Asset Management industry
Degree in Business/Finance or related disciplines
Strong understanding of asset management operations
Experience in using Aladdin preferred
Prior experience in managing outsourced service provider
Excellent verbal and written communication skill to document process, communicate with stakeholders and share best practices
Strong attention to detail
High drive with a can-do attitude
A methodical thinker who will challenge and propose process enhancements
A good team player who collaborates and act as strategic partners to our internal and external counterparts
Ability to work effectively under pressure and adhere to variable deadlines.

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Transaction Operations Manager