Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology, managing operational risks & strongly collaborating with our business partners in delivering excellent RED service to our customers.

Key Accountability

Carry out daily maintenance of static data, including customer profiles, pricing, commissions, trade conditions, and system parameters for core banking systems
Ensure compliance with statutory rules and internal policies, standards, and guidelines
Review and update Standard Operating Procedures annually or when there are major changes in processes and systems

Responsibility

Carry out daily maintenance of static data including customer profiles, pricing, commissions, trade conditions and system parameters for core trade systems
Ensure compliance with statutory rules and internal policies, standards and guidelines
Compile monthly performance reports to track achievement of Service Level Agreements
Support the development of IMEX text skeletons for both BAU change requests and projects
Review and update Standard Operating Procedures annually or when there are major changes in processes and systems
Support risk and control activities such as Quality Assurance Review as well as Risk and Control Self Assessment
Support audit projects that System Administration is in scope
Join hands with regional teams to write up and review user stories for system enhancements to streamline the operational processes of System Administration
Support regional project rollout activities such as user acceptance test, regression test and live verification from the perspective of System Administration
As the team's role involves regional locations, supporting both core markets and international centres, occassional weekend and holiday support is required

Requirement

University degree in Operations Management, Business Management, Information Systems or relevant disciplines
Minimum 3 years of experience in banking operations or relevant experience, preferably with knowledge on trade systems
Ability to plan day-to-day operational activities and propose solutions to operational problems
Passionate to be a change agent within the team
Excellant interpersonal and communication skills to build and maintain rapport with stakeholders
Excellant teamwork and collaborative skills to work with peers and regional teams
Good awareness of operational risk

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location

Singapore-DBS Asia Gateway

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Oct 10, 2025, 8:00:00 AM

AVP, Third-Party Risk Management, Operations Management Office

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