Senior IT Officer, Business Solutions I (Senior Software Architect - OutSystems)

Job #: req35796

Organization: World Bank

Sector: Information Technology

Grade: GG

Term Duration: 2 years 0 months

Recruitment Type: Local Recruitment

Location: Singapore,Singapore

Required Language(s): English

Preferred Language(s)

Closing Date: 3/20/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 130 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

ITS Vice Presidency Context

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watchreload=9&v=VTFGffa1Y7w

ITSFD Low Code Technical Lead Position

The ITS Fiduciary Operations Unit (ITSFD) supports digital solutions for Procurement, Financial Management, and Environmental and Social Safeguards across Bank Operations. It provides integrated, efficient tools that enable borrowers and staff to ensure compliance with fiduciary requirements, financial audits, and environmental and social safeguards.

The Information and Technology Solutions Fiduciary Operations unit (ITSFD) is seeking an experienced Technical Lead to lead enterprise-scale low-code platform deployments and manage OutSystems application delivery across the World Bank's fiduciary domains. This role combines program leadership, technical governance, and agile execution to ensure successful adoption of OutSystems and delivery of mission-critical applications at scale.

The ideal candidate will have a strong background in enterprise implementation of solutions using OutSystems, integration strategies, and agile product delivery, with proven experience managing complex, multi-stakeholder projects in global organizations.

Responsibilities

Provide technical leadership and direction across all phases of the solution lifecycle, ensuring alignment with enterprise architecture, security, and compliance standards.
Lead end-to-end planning, execution, and governance of enterprise low-code platform deployments and OutSystems application projects.
In-depth knowledge of the OutSystems including its visual development environment, architecture canvas, modular design principles, and best practices for building scalable and maintainable applications.
Leading and mentoring a team of developers, providing technical guidance, conducting code reviews, and fostering a culture of continuous improvement.
Designing robust and scalable technical architectures for OutSystems solutions, translating business requirements into technical specifications, and ensuring adherence to architectural best practices.
Define project scope, objectives, timelines, and deliverables aligned with business priorities and enterprise architecture standards.
Manage stakeholder engagement across business, IT, and vendor teams; ensure alignment with fiduciary and operational requirements.
Oversee risk management, compliance, and quality assurance throughout the project lifecycle.
Diagnosing and resolving production issues, optimizing application performance, and implementing effective debugging strategies.
Communicate technical decisions and trade-offs clearly to stakeholders and leadership, ensuring alignment with business objectives.
Promote best practices in low-code development, DevSecOps, and integration patterns.
Strategic thinking and ability to balance technical feasibility with business value.
Foster a culture of technical excellence and continuous improvement across teams.
Quickly learn new technical and domain knowledge to adjust product strategies and effectively address changing stakeholder needs.
Ability to embed Generative AI (GenAI) capabilities into OutSystems applications, including REST based integration with enterprise AI services (e.g., Azure OpenAI, Google Gemini), with proper grounding, safety filters, and fallback mechanisms.
Design and implement document?centric and agent?enabled AI capabilities including intelligent data extraction, classification, summarization, policy and compliance validation embedded within OutSystems?based solutions.
Implemented AI evaluation and quality controls, including test sets, guardrails, toxicity/bias checks, and production telemetry for latency, error rates, and cost governance.
Apply Responsible AI practices aligned with enterprise frameworks, covering privacy, data loss prevention (DLP), data residency, model risk documentation, and human oversight.
Leverag LCAP platform AI capabilities (e.g., built in AI assistants, connectors, and reusable components) to improve developer productivity and standardize AI building blocks.
Create reusable components, templates, and accelerators to streamline development.
Drive integration with enterprise systems (e.g., SAP, ServiceNow, Azure AD, data platforms) ensuring compliance with security and data residency policies.

Product Development & Agile Execution

Coordinate with architects and developers to ensure secure, scalable, and maintainable solutions.
Implement governance frameworks for platform usage, ALM, and development guardrails.
Work closely with business analysts, product owners, and solution architects to translate business requirements into technical solutions.
Actively participate in SAFe ceremonies (PI Planning, sprint planning, system demos, retrospectives) to ensure technical alignment and delivery transparency.
Track KPIs and business outcomes to measure value realization and inform roadmap evolution
Track progress, manage risks, and ensure on-time, on-budget delivery.
Facilitate discussions to align technical decisions with business objectives.

The OutSystems Technical Lead Key Deliverables Include

Provide technical direction and oversight across all phases of the project lifecycle.
A comprehensive design document outlining system components, integration points, data flows, and alignment with enterprise standards.
A phased execution plan detailing development milestone, resource allocation, timelines, and risk mitigation strategies.
Delivery of a clean, maintainable, and well-documented codebase that adheres to organizational coding standards and includes automated testing coverage.
Regular reporting on development progress, code quality metrics, issue tracking, and resolution status to stakeholders and Product manager.
Monitor project progress, identify risks, and implement mitigation strategies.
Deployment plans and governance frameworks for low-code platforms.
Integration strategies and reference architecture.
Training materials and adoption toolkits.
Progress reports, KPIs, and risk assessments.
Documentation for LCAP solutions and platform standards.
Active participation in SAFe ceremonies.
Ensure adherence to budget, scope, and quality standards.
Facilitate sprint planning, stand-ups, and retrospectives in agile environments.
Report project status and outcomes to leadership and stakeholders.

Selection Criteria

A master's degree in computer science, engineering or a related technical field with at least 5 years of relevant experience, or a bachelor's degree with a minimum of 7 years of project management experience.
4 years of hands-on development using OutSystems, including building web and mobile applications, integrating with external systems via APIs (REST/SOAP), and handling data modeling and SQL.
4+ years of experience in IT project management in low-code platform delivery
Proven track record managing enterprise-scale deployments and application delivery using OutSystems.
Strong understanding of integration architectures (APIs, event-driven patterns), identity management, and data governance.
Experience with ALM/DevOps for OutSystems low-code and pro-code environments (Azure DevOps, GitHub, IaC).
Provide technical leadership with advanced expertise in OutSystems, owning application and platform architecture, environment configuration, and extensibility via shared services and reusable components.
OutSystems certifications are strongly preferred.
Excellent communication, stakeholder management, and leadership skills in a global, matrixed environment.
Demonstrated experience embedding GenAI/ML into apps and ability to integrate with Azure OpenAI and Google Gemini at minimum, including safe prompting, grounding, and fallbacks.
Proven track record implementing secure-by-design solutions aligned with enterprise standards (OWASP, NIST, Zero Trust), including secrets management and API security.
Knowledge of enterprise integration with platforms commonly used in IFIs or large enterprises (e.g., SAP S/4HANA, ServiceNow, M365/Azure, Snowflake/Databricks).

WBG Culture Attributes

Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC , including our values and inspiring stories.

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Senior IT Officer, Business Solutions I (Senior Software Architect - OutSystems) - req35796