Responsibilities

JOB DESCRIPTION

Serve as the primary point of contact for quality-related inquiries from customers and other stakeholders.
Participate in development and deployment of Global Quality standards, ensure deployment within region of responsibility.
Develop and implement comprehensive quality management system best practices to ensure compliance with industry standards and customers expectations.
Establish and maintain quality control processes and procedures for all aspects of product/service development, manufacturing, and delivery.
Lead a team of quality assurance professionals, providing guidance, training, and support to ensure effective execution of quality assurance activities.
Collaborate with cross-functional teams, including manufacturing, engineering, and service, to identify quality issues and implement corrective and preventive actions.
Conduct regular audits and assessments of quality management systems and processes to identify areas for improvement and ensure compliance with regulatory requirements.
Develop, maintain, and analyze quality data and metrics to track performance trends, identify root causes of quality issues, and develop strategies for improvement.
Drive continuous improvement initiatives to enhance product/service quality, reduce defects, and improve customer satisfaction.
Champion a culture of quality excellence throughout the organization, fostering collaboration, accountability, and a commitment to continuous quality improvement.
Report out status of KPIs within region and corrective action plans in various meetings, including Quality Quarterly Business Reviews to the Executive Leadership Team.

Qualifications

BA, BS or equivalent experience in related field; advanced degree preferred.
Minimum of 10 years of experience in quality, or a related field, with at least 5 years in a leadership or managerial role.
Proven track record of developing and implementing quality management systems and processes in a manufacturing or production environment.
Strong knowledge of quality assurance principles, methodologies, and tools, including statistical analysis, root cause analysis, and risk management.
Experience leading cross-functional teams and driving continuous improvement initiatives.
Excellent communication, leadership, and people skills, with the ability to influence and collaborate effectively at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends and patterns, and develop effective solutions.
Certification in quality management (e.g., Six Sigma, Lean, ASQ) is a plus.

Physical Requirements

No Special Physical Requirements

ENVIRONMENTAL DEMANDS

No Specific Environmental Demands

Travel Time Required

Travel required, approximately 20%.

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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