Position Overview

The Associate Network Engineer is responsible for supporting the deployment and operations of network infrastructure. The candidate will be assisting with the installation, monitoring, troubleshooting and testing of network systems and solutions. Monitors and configures network components to ensure security, and resolves network incidents. Ensure that network activities are documented appropriately and in compliance with the required procedures and standards. Familiar with core networking technologies and trends, network standards and network routing protocols. The candidate may be required to work on a rotational on-call or shift basis.

Motivated team player and is driven by results. Possesses analytical skills and works well in a fast-paced environment.

Role & Responsibilities

Configure & Administer Networks

Update network diagrams and documentation for design and planning of network communication systems
Determine impact of network requirements on existing architecture, work processes and systems
Draft technical documents for processes, technology and devices
Assist in determining infrastructure systems specifications, input/output (I/O) processes and working parameters for hardware and/or software compatibility
Configure, test, automate, integrate, model and analyse the Software Defined Network (SDN) infrastructure within the IT ecosystem
Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and remote access services
Participate in technical design reviews of applicable solutions

Optimise Network Utilisation & Performance

Consolidate network data based on key parameters or metrics
Assist in the development of capacity planning models, load-balance and/or redundancy solutions
Administer tuning of networks for optimisation
Review facility bandwidth requirements and system inter-dependencies
Document network activities in accordance with organisational policies
Monitor network activity and log technical issues
Maintain awareness of emerging software and/or hardware solutions

Support Network Operations

Conduct regular maintenance, patches and upgrades to the network
Prepare technical specifications and documents to procure network equipment
Perform routine backups and administer disaster recovery protocols
Assist in the development of disaster recovery plans

Manage Network Security

Monitor indicators of compromise or breach in network security
Track and document network security incidents
Configure network security across software and/or hardware components
Coordinate and configure network access and controls

Resolve Network Incidents

Classify and prioritise network incidents for troubleshooting
Document network incidents and resolution methods
Troubleshoot, diagnose and resolve network issues

Requirements

Bachelors Degree in any IT studies - Computer Engineering / Computer Science/ Information Technology
At least 5 years of experience is preferred in IT network deployment and maintenance
Advantage to have ITIL certification
Must have at least CCNA or equivalent certification, advantage to have CCNP
Possess IT network project management skill with technical knowledge in IT network
Candidate with strong network troubleshooting skill will be an advantage
Open to be on 24/7 standby

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