Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Be a core member of the Regional IBG Ops projects for OAT Products, GenerativeAI and Ecosystems/Platforms partnership from inception, planning, information gathering and implementation
Participate in project cadence meetings with business owners from GTS and IBG, country operations teams to understand business requirements and operational processes
Analyse the business requirements and prepare user stories for operations processes digitization
Work in partnership with country operations team, GTS, IBG RMs, and technology team on solutioning and operationalization
Coordinate with country operations team and regional test teams for test plan preparation and functional testing to ensure user requirements are fulfilled
Participate in UAT and managed multiple projects testing concurrently
Prepare training material and conduct training sessions to country operations as part of the project operationalization activities
Participate in the pre-implementation preparation and post-implementation support exercises including end-user live verification during roll-out
Perform data analysis via data dashboard to track digital adoption, improvements, and to identify exceptions and opportunities for further improvements in OAT journeys and dial up Straight Through Processing (STP) rate

Requirements

More than 2 years and strong project management experience
Have knowledge on Trade systems and experience as system end user will be advantageous
Have proven experience in requirements gathering, functional testing and conducting training to end-user
Expertise in analysing customer requirements and translating the same into user stories, test strategy and test cases
Independent, meticulous worker with ability to slice and dice problem, structure his/her work, be creative and think out-of-the-box
Possess strong written and verbal communications skills
Demonstrates good work ethics and is able to adapt to changes and is able to deliver within tight timelines
Highly detail oriented, organized and organizationally agile individual preferred
Willingness to adapt to dynamic circumstances
Expert with Word, Excel, Microsoft Project, PowerPoint and others project tools

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Primary Location

Singapore-DBS Asia Gateway

Job

Risk

Schedule

Regular

Job Type

Full-time

Job Posting

Dec 16, 2025, 4:00:00 PM

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