The Corporate Project Management Office (CPMO) ensures strategic intent is translated into measurable outcomes by transforming and uplifting MLS investments - from a delivery-focused approach to a value-driven mindset. Through enterprise-wide ideation, prioritization, and value capture, CPMO enables alignment, transparency, and strategic execution across Manulife Singapore.

The Portfolio Manager is responsible for optimizing the performance of a defined portfolio by facilitating initiative prioritization, resource planning, and governance. This role works closely with strategists, corporate and functional transformation leaders, functional SMEs, and delivery teams to ensure investments are aligned with strategic goals and deliver cross-functional value.

The Portfolio Manager operates in a facilitative and advisory capacity, collaborating with corporate and functional transformation leaders, functional SMEs, and delivery teams. This role does not own outcomes directly but plays a critical part in enabling strategic execution through portfolio optimization, investment prioritization, and resource planning.

Position Responsibilities:

Define Outcome-Oriented Portfolio Roadmap: Develop and maintain a strategic portfolio roadmap aligned with corporate objectives and adaptable to change.
Prioritize Portfolio Demand: Streamline intake and prioritize initiatives based on business value and strategic impact.
Optimize Portfolio Performan ce: Drive continuous improvement in throughput, resource utilization, and delivery efficiency.
Oversee Benefits Realization: Define, monitor, and report on KPIs, OKRs, and value metrics to ensure strategic outcomes are achieved.
Orchestrate Resource Capacity Planning: Forecast, allocate, and adjust resources to meet portfoliodemand and delivery timelines.
Manage and Communicate Value, Risk, and Cost: Track portfolio performance, risks, and costs to ensuretransparency and value realization.
Oversee Strategic Programs: Lead complex, cross-functional initiatives using up-to-date and adaptivedelivery models.
Influence Stakeholders Across the Enterprise: Influence senior leaderships and initiatives owners to align with organization strategic objectives. Lead Product Owners, Digital Platform Owners, and Technology Leads to ensure cohesive execution.

Individual Accountabilities:

1. Establish and Manage Intake Process

Design and implement a standardized intake framework for portfolio initiatives.
Ensure intake criteria align with strategic goals, business value, and feasibility.

2. Prioritize Portfolio Demand

Apply prioritization models to assess initiatives.
Facilitate and influence decision-making forums to align prioritization with enterprise strategy.

3. Define and Maintain Outcome-Oriented Portfolio Roadmap

Develop a dynamic roadmap that reflects strategic objectives and adapts to change.
Ensure visibility and traceability of initiatives from intake to delivery.

4. Optimize Portfolio Performance

Monitor throughput, resource utilization, and delivery efficiency.
Identify and remove bottlenecks to improve flow and value realization.

5. Oversee Benefits Realization

Influence definition of KPIs, OKRs, and value metrics for initiatives.
Track and report on benefits realization to ensure strategic outcomes are achieved.

6. Orchestrate Resource Capacity Planning

Forecast and allocate resources based on demand and delivery timelines.
Collaborate with delivery teams to adjust capacity as needed.

7. Manage Portfolio Value, Risk, and Cost

Maintain transparency of portfolio performance, risks, and financials.
Escalate risks and recommend mitigation strategies.

8. Lead Strategic Programs

Oversee complex, cross-functional programs using traditional and adaptive delivery models.
Ensure alignment with portfolio priorities and strategic outcomes.

9. Stakeholder Engagement and Communication

Maintain regular communication with stakeholders across business and technology.
Ensure transparency of portfolio decisions, progress, and outcomes.

10. Risk and Dependency Management

Identify and manage cross-portfolio risks and dependencies.
Coordinate mitigation plans and contingency strategies.

Key Shared Accountabilities:

The Director of Portfolio Management acts as a key influencer and enabler between strategy and execution.

With a cross-functional view of business services and technology assets, the role supports smarter decision-making and delivery alignment, driving the following benefits:

Stronger strategic alignment across initiatives on portfolio level
Informed, value-driven prioritization decisions
Improved visibility into performance and risks
Better use of resources through portfolio-level optimization
Enhanced collaboration across business and delivery functions

Experiences and Qualifications:

Bachelor's degree in Business Administration, Information Technology, Finance, or a related field.
Preferred: Master's degree or professional certification in Portfolio Management, Program, Management, or Strategic Planning (e.g., PfMP, PMP, SAFe POPM, MoP).
Certifications in Agile or Lean practices (e.g., SAFe, Scrum, Kanban) are highly desirable.
Minimum 10-15 years of experience in portfolio and program management within large, complex enterprises.
Proven ability in:
Influence executive decision-making
Establishing and managing intake and prioritization frameworks
Driving strategic alignment and value realization
Leading cross-functional programs and initiatives
Resource capacity planning and optimization
Experience working with senior leaders hip and governance bodies to influence strategic decisions.
Exceptional communication, executive presence, and stakeholder engagement skills.
Familiarity with portfolio management tools (e.g., Clarity, Planview, Jira Align, MS Project Online,
Smartsheet).
Strong understanding of financial management, including budgeting, cost tracking, and benefit realization.

Core Competencies and Skills:

Strategic thinking and ability to translate business goals into actionable portfolio plans.
Strong stakeholder engagement and communication skills.
Analytical mindset with experience in financial analysis anddata-driven decision-making.
Ability to manage ambiguity and adapt to changing priorities.
Knowledge ofrisk management,dependency mapping, andscenario planning.

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Portfolio Management Director.

Senior Manager / Associate Director, Portfolio Management Office

Director, Portfolio Management