Introduction

Are you passionate about driving digital transformation in field service operations in a global environment Do you have excellent technical skillsespecially with SAP ECC CS and ideally SAP S/4HANA Service We are seeking a hands-on Implementation Manager with deep SAP expertise to lead and deliver projects as part of our Global Technical Operations Team. Join us and shape our field service ecosystem, optimizing business processes, and ensuring technical excellence across our organization.

Your Responsibilities

Project Leadership: Independently manage and deliver complex implementation projects for our SAP-integrated Field Service Management system-from requirements engineering and solution design to Go-Live.
Technical System Configuration & Assessment: Utilize your expertise in SAP ECC CS and S/4HANA Service to evaluate available configuration options, enhancement frameworks (e.g., ABAP, User Exits, BADIs, RICEFW), and integration touchpoints with external Field Service Management platforms. Collaborate with IT and development teams to translate functional needs into robust technical system configurations, while adhering to established system capabilities and governance frameworks ensuring optimal alignment with business requirements and technical standards.
Interface & Integration Management: Analyze, design, and optimize interfaces between SAP modules (ECC CS, SD, S/4HANA Service) and third-party applications, ensuring robust system communication and data flows (IDOCs).
Process Optimization: Analyze and document business processes and technical workflows, focusing on automation, data quality, and system efficiency.
Stakeholder Management: Collaborate closely with both business and IT stakeholders, translating business requirements into technical solutions and acting as a technical consultant and change manager.
Data Quality & Business Intelligence: Develop, maintain, and optimize reporting solutions and analytics, ensuring high data consistency and reliability.
Training & Support: Deliver technical trainings, create documentation, and provide expert support to users and project teams.
Lifecycle Management: Support application lifecycle including 2nd level support.

Your Profile

4-6 years of hands-on experience with SAP ECC CS module and ideally SAP S/4HANA Service, including Customizing, technical configuration, and enhancement technologies (e.g., ABAP, BADIs, User Exits).
Deep understanding of SAP integration concepts (IDoc, RFC, Web Services, APIs) and experience in connecting SAP with external systems.
Proven track record in technical project management especially in IT/business process implementation projects.
Strong experience in interface design, data modelling, and system troubleshooting.
High attention to detail and passion for data quality.

Additional Skills:

Hands-on mentality, high IT affinity and willingness to learn about new IT systems, especially in the field of cloud and mobile applications.
Assertive and confident in technical discussions and decision-making.
Team player with excellent collaboration and communication skills.
Willingness to travel internationally, as required.
Knowledge in SQL, SAP Field Service Management and Jira considered as a plus
Fluent in English (German or other languages are a plus).

Education:

University degree in Computer Science, Engineering, Business Informatics, or a related discipline; or equivalent professional experience.

Our Offer

There is a lot for you to discover at Fresenius Medical Care, because we have a lot to offer. No matter in which field you are an expert (m/f/d) and how much experience you bring with you - for your professional future with meaning:

The opportunity to shape the future of healthcare innovation at a global market leader.
A highly collaborative, mission-driven, and innovative culture.
Global exposure, challenging assignments, and high visibility.
A platform to make a tangible impact in advancing health, sustainability, and innovation.

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