Responsibilities:

Project Delivery & Execution

Ensure project deliverables on the technical kickoff, planning, execution monitoring and closure for assigned projects deployments.
Install, configure, hardening, verification and commission servers, storage, network devices, operating systems, application software and management tools.
Oversee the day-to-day operation of the servers, networks, related infrastructure and services.
Monitor, troubleshoot and remediate issues impacting the operation of the installed systems and infrastructure to ensure the highest level of service availability.
Maintain quality documentation on area of responsibility.
Work on activity planning and implementation for new setup.
Develop and/or review technical solutions in support of pre-sales/deal pursuit, as needed.

Stakeholder Communication

Maintain strong relationships with sales, presales, engineering, vendors, and customer stakeholders.
Provide structured and timely reporting to both internal and external stakeholders.
Lead UAT and final sign-off discussions with customers.

Technical Oversight (in collaboration with engineers)

Compliance & Standards

Requirements:

Education & Certification

Degree in Computing, Computer Science/Engineering or IT.
Relevant technical and professional certifications are preferred (or working towards it).

Technical Knowledge

Hands-on experience with system infrastructure technologies:
Operating Systems:
Windows Server (AD, DNS, DHCP, GPO)
Linux distributions (RHEL, CentOS, Ubuntu)
Virtualization & Compute
VMware vSphere/ESXi, vCenter
Microsoft Hyper-V
KVM
Cloud and Hybrid Infrastructure
Azure / AWS / Google Cloud basics
Cloud VM deployment, storage, networking
Identity management (Azure AD, IAM)
Hybrid cloud integration & migration concepts
Storage Technologies:
SAN, NAS, DAS concepts
Storage arrays (HPE, Dell EMC, NetApp, etc.)
RAID levels, LUN provisioning, zoning & masking
iSCSI, Fibre Channel
Backup & Recovery
Backup software (Veeam, Commvault, Veritas, etc.)
Backup policies & retention strategies
Disaster recovery planning and testing
Replication & failover technologies
Added advance in experience with network infrastructure technologies: IP networking, routing (OSPF, BGP, MPLS), switching (STP/RSTP, VLAN), Wi-Fi, and QoS.
Added advance in experience managing network/security appliance deployments (Firewalls, IPSec, VPNs, Load Balancers, IPAM, DNS, PAM, DDoS, etc).
Experience on automation scripting (PowerShell, Bash scripting and Infrastructure automation tools Ansible, Terraform— good to have)
Familiarity with UAT, MOP, and network documentation standards.

Tools & Methodologies

Soft Skills

Strong stakeholder engagement and negotiation skills.
Problem-solving & analytical thinking.
Communication skill to to explain technical concepts to non-technical stakeholders.
Ability to manage multiple projects deliverables, while prioritizing on urgency and milestones.
Comfortable working outside office hours when required.

Proven delivery track record for telcos, government agencies, or enterprise customers.
Experience in full start to closure project delivery.
Familiarity with project commercials.

Information Technology Infrastructure Engineer