Data Analysis, performance metrics, project management, People Management, coaching, contact center management tools, quality management systems

service level agreement , Onsite Support, Sla Management, IT Service Operations, Staffing, Quality Management, It-Service Desk, Team Leadership, Scheduling, Ensuring Customer Satisfaction, Handle Customer Enquires, Resolve Requests, Supervise All Operations, Technical Environment, Performance Management, Interpersonal Skills

recruitment training , Sourcing, B2b Sales, track record of recruitments, Strategic Planning, Recruitment, Sales, Full-cycle Recruiting, Account Management, Business Development, Cost Analysis, Performance Management, Interpersonal Skills

project leadership , transaction surveillance, dashboards and performance metrics, performance management

google suite , Customer Success, Microsoft Office, AI tools, Project Management, Team Leadership

performance metrics, Data Analysis, project management, People Management, contact center management tools, coaching, quality management systems

Problem Solving, Sales And Business Development, Leadership, Coaching and Mentoring, Customer Service, Learning And Development, Team Leadership, Leadership Development, Solutions Marketing, Marketing, Managing campaign performance, Travel, Presentation Skills, Brand Campaign Management, Team-oriented, Promoting Brand Awareness, Team Player, Communication, Interpersonal Skills, Marketing Content Development