Job Title:Enterprise Program Manager (Technical & Operational)

About Locus

Battle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel logistics-trusted by enterprises like Unilever, Nestl, and Siam Makro.
The platform unifies orders, capacity, and carrier networks into one living plan, aligning planning, execution, and settlement so promises become proof. AI co-pilots with guardrails surface risk early and recommend the next best move to protect SLAs and reduce empty miles.

In 2025, Locus joined the Ingka Group (IKEA Retail) family-marking a major milestone in our journey. Backed by the scale and strength of IKEA, we continue to operate independently while accelerating our mission to make global supply chains faster, smarter, and more sustainable.

Our Journey and Impact

Since 2015, Locus has been on a mission to make logistics decision-making intelligent, sustainable, and real-world ready. Our platform has powered billions of deliveries across 30+ countries for global enterprises-driving measurable impact in cost savings, carbon reduction, and SLA performance. With the strength of the IKEA ecosystem behind us, we're scaling that impact even further.

Our Global Footprint

Headquartered in Bangalore, with teams across the U.S., U.K., UAE, and Southeast Asia, Locus brings together 170+ engineers, designers, and problem-solvers united by a single goal: to reinvent how the world moves goods.

Traits We Value

We look for people who are:

Global in mindset:curious about diverse markets and ideas
Unrelenting in drive:energized by complex challenges
Intelligent in approach:analytical, creative, and thoughtful
Dynamic in execution:adaptive and decisive in fast-moving contexts
Exact in craft:detail-oriented and committed to excellence

Job Overview
About the role

As anEnterprise Program Manager (Technical & Operational), you will drive large-scale, cross-functional programs that connecttechnical deliverywithoperational outcomes-especially across enterprise logistics transformations in theU.S. market. You'll operate at the intersection of Product, Engineering, Implementation/Delivery, and customer stakeholders to keep execution tight, risks visible, and outcomes measurable.

This role is ideal for someone who can run complex programs end-to-end: translate enterprise requirements into trackable delivery plans, manage dependencies across teams, and maintain strong operating cadence from discovery through go-live and stabilization.

Role Description

Own the end-to-end execution of enterprise programs spanningtechnical deliveryandoperational readiness(planning build test cutover go-live hypercare).
Drive delivery execution using modernAgilepractices (scrum events, release planning, sprint metrics, retros, action tracking).
Manage cross-team dependencies (engineering pods, product, integrations, QA, customer-facing teams) to prevent blockers and protect milestone dates.
Establish a strong operating rhythm: weekly exec updates, RAID logs, decision tracking, milestone reviews, and KPI reporting.
Produce clear, data-driven insights into delivery health and outcomes using relevant metrics (predictability, throughput, cycle time, defects, readiness, SLA risk).
Serve as the coordination layer between client-facing teams and Engineering/Product to ensure scope clarity, priority alignment, and commitment to go-live requirements.
Lead stakeholder management across senior business and technical leaders-building trust, clarity, and urgency while balancing constraints.
Support logistics transformation initiatives (process change, tool modernization, operating model changes) and ensure adoption/readiness is built into the program plan.

Qualifications

5-8 yearsof experience in program/project management, including meaningful ownership of cross-functional delivery.
Demonstrated experience inlogistics / transportation / supply chain(TMS deployments, last-mile, middle-mile, warehouse-distribution flows, carrier management, etc.).
Proven success deliveringlarge-scale transformation programsin an enterprise environment (multi-team, multi-stakeholder, phased rollout, change management).
Strong experience working withenterprise customers in the U.S. market(stakeholder expectations, operating cadence, compliance/security realities, go-live rigor).
Bachelor's degree (BS or BA) required.
Ability to break complex programs into trackable workstreams with clear owners, timelines, dependencies, and measurable exit criteria.
Excellent executive communication: crisp status, strong narrative, proactive risk handling, and decision facilitation.
Bonus: prior exposure to engineering/product/QA workflows, integrations, APIs, or technical systems delivery.
Ability to travel to US or within US

What We Offer

Join Locus and become part of a team redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your work will directly impact the growth of our enterprise footprint.

Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

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