Oracle Db, Service Now, Excel, JIRA, Sql, Word, Powerpoint, AML monitoring tools, Visio, PPM tools, NetReveal

Servicenow, Siebel, SAP, Microsoft Exchange, Itil, Project Management, Process Mapping, Remedy, Business Analysis

Sepa, Confluence, Microsoft Office, Core Banking, JIRA, Global Payments, ISO formats

Functional Specifications, User Training, Banking System Modules, Testing Activities, Project Coordination

Servicenow, Use Cases, Itil Framework, Agile Scrum Methodology, Database Concepts, Process Improvement, Process Flows, Business Analysis

Siebel, Functional Specifications, System Testing, Data Migration, Business Analysis, Microsoft Dynamics D365

Microsoft Dynamics 365 Project Operations, Workday Talent Management, Business process improvements, D365 Project Sales, Integrated system landscapes

Confluence, Microsoft Power Bi, Data Security, Data Governance, Jira, Python, Sql