IT Support (Hardware and Software Troubleshooting), Customer Service Support IT Service Management (ServiceNow or similar tools), Network Management (Basic Networking and Connectivity), Problem Management and Root Cause Analysis

IT Helpdesk or ticketing systems, ITIL practices

messaging platforms , Intune, Information Security, Networking, Dns, Windows, Ios, Android, Webex, DHCP, Vpn, Linux, Microsoft Exchange, Macos, Video Conferencing, Azure, Active Directory, telecommunication tools, collaboration tools, MS Teams, Zoom

PCS, Excel, Word, Powerpoint, ITIL practices, IT Helpdesk systems

messaging platforms , Networking, Intune, Dns, Windows, Linux, Information Security, DHCP, Video Conferencing, Tcp Ip, Android, Azure, Vpn, Microsoft Exchange, Webex, Macos, Ios, Active Directory, telecommunication tools, MS Teams, collaboration tools, Zoom

PCS, Excel, Word, Powerpoint, ITIL practices, IT Helpdesk systems

.NET, Azure, Operating Model Governance, System Development Life Cycle, MES business processes, SAP PP MM Sales Distribution, SAP IT Helpdesk support