Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

In this role, you will be part of a high-performing business team helping advertisers achieve their business goals. Your knowledge of SEA as a market and Google product solutions, combined with your communication skills and investigative abilities shapes how businesses can grow. You will influence, build relations and provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore, uncover the business needs of potential clients and understand how Google's range of ads solutions can grow their business.

You set the goal and advise on marketing strategies which will help Google achieve goals and serve as an expert and advocate for advertisers within Google. You will build and manage a pipeline of clients working towards strategic objectives and be responsible for collaborating with a number of internal stakeholders to maximize the long-term success of these new customers.

Qualifications

Job responsibilities

Identify, manage and forecast new business pipelines and opportunities.
Craft compelling presentations and develop strategic solutions to meet customer needs.
Execute research and analysis to develop strategies to address market potential and opportunities for clients.
Deliver excellent client service and partnership to customers and partners.
Co-ordinate with Google's client on-boarding team to effectively service clients and with cross functional stakeholders across Large Customer Sales (LCS/GCS)Google Customer Solutions teams for a one SEA voice on ads.

Minimum qualifications

Bachelor's degree or equivalent practical experience.
2 years of experience in advertising, business consultative, business development, online media environment, or marketing role.
Experience working with app advertisers and with Google Ads solutions.
Experience with new Business sales in digital advertising context.
Ability to communicate in Mandarin fluently in order to communicate and serve customers across South East Asia (SEA).

Preferred qualifications

Experience in business, media, or advertising.
Experience planning, delivering, and executing marketing campaigns, measurement.
Experience building a book of business, ensuring the management and fulfillment of strategic goals, and in developing associated agreements.
Ability to operate and grow in a dynamic and fluid environment.
Ability to take on challenges and develop actionable plans and recommendations.

Business Acquisition Manager, Google Customer Solutions (Mandarin) - Singapore